Inbound order status check
- Caller
Hi, I placed an order last Tuesday and I still haven't got a shipping update. My name is Daniel Brooks.
- Agent
Thanks, Daniel. Can you give me the email address you used at checkout so I can find the order?
- Caller
It's daniel.brooks@example.com.
- Agent
I found it. Order 4471 for two items was packed yesterday and is with the courier now. Tracking was sent to your email this morning.