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Productivity

Storyblok

Let your AgentCalls agent pull live Storyblok content during a call.

Connect Storyblok to AgentCalls with your own credentials from the Storyblok settings. During a call, your agent can look up pages, articles and datasource entries, so callers get current answers about your products, opening hours, offers and content in the language they speak. Your agent reads published and draft content, filters by path or language, and checks what is live, without anyone opening the editor.

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What your agent can do with Storyblok

  • Look up a page or article by slug or ID and read its live content during the call.
  • Retrieve product, service or FAQ entries from Storyblok datasources to answer caller questions.
  • Fetch content in a specific language, such as Spanish or Hindi, for callers who prefer it.
  • List recent blog posts or news items filtered by publish date to share the latest updates.
  • Check whether a page is published or still a draft before quoting it to a caller.

Storyblok exposes 10 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a service page

  1. Caller

    Hi, I want to know what your emergency plumbing service covers. Is it available on weekends?

  2. Agent

    Sure. Let me pull up the emergency plumbing page for you. It covers burst pipes, blocked drains and water heater failures, and yes, it's available seven days a week, including weekends.

  3. Caller

    Great. What's the call-out fee?

  4. Agent

    The page lists a call-out fee of 45 dollars, which is credited against the repair cost. Would you like me to book a technician for this afternoon?

Lookup of current opening hours and offers

  1. Caller

    Are you open on Saturday? I heard you have a spring offer running.

  2. Agent

    We're open Saturday from 9 in the morning until 2 in the afternoon. The spring offer is 15 percent off all tyre fittings and runs until the end of April.

  3. Caller

    Perfect. Can I bring my car in at 10:30?

  4. Agent

    I have a 10:30 slot free on Saturday. Can I take your name and a phone number?

Outbound follow-up on a new article

  1. Agent

    Hello, this is Rachel calling from Hartley Dental. Am I speaking with Mr. Okafor?

  2. Caller

    Yes, that's me.

  3. Agent

    Thanks for your time. We just published our guide on whitening options for busy professionals. Would you like me to read you the summary or text you the link?

  4. Caller

    Text me the link, please.

  5. Agent

    Done. I'll send it to your mobile now. Have a good afternoon, Mr. Okafor.

How to connect Storyblok

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Storyblok

    From Integrations in the dashboard, choose Storyblok and enter the connection details from your Storyblok account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Storyblok actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Storyblok during the call or after it?

During the call. Your agent can look up content in Storyblok while the caller is on the line, and it can also use the same content in follow-up messages after the call.

What do I need to connect Storyblok?

A Storyblok account with access to the space you want to use. Add your Storyblok credentials in the AgentCalls dashboard under Integrations, then choose which content your agent can read.

Which plan includes the Storyblok integration?

Integrations, including Storyblok, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Storyblok.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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