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Connect StoreRocket to your AgentCalls number and let your agent answer store questions by phone.

With StoreRocket connected, your AgentCalls voice agent can look up your team and account details during a call, so callers reach someone who knows who runs your locations and who to contact. The connection uses the credentials from your StoreRocket settings and sits alongside the other tools in your AgentCalls dashboard. Integrations are included from the Growth plan.

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What your agent can do with Storerocket

  • Confirm the account and user details behind your store locator during a call
  • Look up staff and user records to route a caller to the right person
  • Pull a user list with pagination for follow-up calls to your team
  • Keep location contact information consistent between your website and phone line

Storerocket exposes 2 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks who manages a location

  1. Caller

    Hi, I'm trying to reach whoever manages the Austin store on Congress Avenue.

  2. Agent

    Sure. Let me check the team details for that location. The store manager is Dana Ruiz. Would you like me to transfer you, or take a message for her?

  3. Caller

    Transfer me, please.

  4. Agent

    Connecting you to Dana now.

Staff contact lookup for a delivery question

  1. Caller

    I need to confirm a delivery window with someone on your operations team.

  2. Agent

    I can help with that. I'll look up the operations contacts in your StoreRocket account. Marcus Lee handles delivery scheduling. Do you want his direct line or should I leave him a message?

  3. Caller

    A message is fine. My name is Priya Shah and I'm calling about Thursday's delivery.

  4. Agent

    Got it, Priya. I've left Marcus a note about Thursday's delivery and he will call you back today.

Outbound check-in with the team

  1. Agent

    Hello, this is calling from the AgentCalls assistant for Harbor Coffee. Is this Tom? I'm checking that your new location hours are updated on the website.

  2. Caller

    Yes, that's right. The Saturday hours changed last week.

  3. Agent

    Thanks, Tom. I've noted the Saturday change on our account and your team will see it in the next update. Have a good day.

How to connect Storerocket

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Storerocket

    From Integrations in the dashboard, choose Storerocket and enter the connection details from your Storerocket account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Storerocket actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with StoreRocket during the call or after it?

Both. During a call your agent can look up account and user details in StoreRocket to answer a question or route the caller. After a call it can record notes or follow-ups where your setup allows.

What do I need to connect StoreRocket?

You need a StoreRocket account. Sign in to the AgentCalls dashboard, open Integrations, and connect StoreRocket using the credentials from your StoreRocket settings.

Which plan includes this integration?

Integrations are included from the Growth plan.

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Put your agent to work with Storerocket.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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