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Stackby on your phone line: your agent looks up and updates rows while it talks.

Connect Stackby and your agent can work with the tables your team already keeps. During a call it can check a row in a table, such as an order, a lead or a stock count, and read the answer back to the caller. It can add new rows for a booking request or a new enquiry, and remove rows that are no longer needed. It can also find the right workspace, stack, table and view so it reads the correct data. You choose which tables the agent can use, and your data stays in your own Stackby account.

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What your agent can do with Stackby

  • Look up rows in a Stackby table by ID, filter or view while the caller is on the line
  • Add up to 10 new rows for bookings, leads or enquiries in a single request
  • Remove up to 10 identified rows when a record is no longer needed
  • Read column names and types so the agent fills in the right fields
  • Find workspaces, stacks, tables and views so the agent always reads the correct data

Stackby exposes 9 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Checking an order status

  1. Caller

    Hi, I want to know where order 4417 is. It was placed last Tuesday.

  2. Agent

    Sure, let me check that for you. One moment please.

  3. Agent

    Order 4417 is packed and left our warehouse this morning. It should reach you by Thursday.

  4. Caller

    Great, thanks. That's exactly what I needed.

Taking a new booking request

  1. Caller

    Hello, do you have anything open on Saturday morning for a fitting?

  2. Agent

    We have 9:30 and 11:00 free this Saturday. Which works better for you?

  3. Caller

    Make it 11:00. My name is Priya Shah and my number is 07700 900124.

  4. Agent

    Thanks Priya, I have booked you in for Saturday at 11:00 and added it to our schedule. You will get a confirmation text shortly.

Following up on a lead

  1. Agent

    Hi, this is Omar calling from Bright Clean Services. You asked about our office cleaning last week, and I wanted to check if you are still interested.

  2. Caller

    Yes, but we need someone starting next month. Can you do three evenings a week?

  3. Agent

    We can. I have noted three evenings a week, starting next month, in your lead record so our team can send a quote today.

How to connect Stackby

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Stackby

    From Integrations in the dashboard, choose Stackby and enter the connection details from your Stackby account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Stackby actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work during the call or after it?

Both. During a call your agent can look up rows, add new records and remove them, so the caller gets an answer straight away. It can also add records after the call, for example to log a follow-up.

What do I need to connect Stackby?

You need a Stackby account with access to the workspace and tables you want to use. Sign in from the AgentCalls dashboard, enter your own Stackby credentials from its settings, and choose the tables the agent can read and change.

Which plan includes the Stackby integration?

Integrations, including Stackby, are included from the Growth plan.

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Put your agent to work with Stackby.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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