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Connect Spotlightr so your agent can answer video questions on calls.

Connect Spotlightr to AgentCalls and your agent can work with your video library during a phone call. It can look up your most viewed videos, pull engagement numbers for a specific video, and tell a caller how a lesson, product demo or webinar is performing. Callers get accurate answers without waiting for a follow-up, and your team keeps the context in one place. Connect your Spotlightr account from the AgentCalls dashboard using your own credentials.

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What your agent can do with Spotlightr

  • List your top-viewed videos when a caller asks what is most popular
  • Pull views, viewers and watch time for a specific video during the call
  • Share engagement figures with a partner or client who calls for a report
  • Connect your own Spotlightr account from the AgentCalls dashboard in a few minutes

Spotlightr exposes 12 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

A client asks which course video is most watched

  1. Caller

    Hi, this is Dana from Brightpath Academy. Which of our videos is getting the most views this month?

  2. Agent

    Hi Dana. Your top video right now is Module 3: Pricing Your Services, with 4,820 views. The second is the Intro to Onboarding webinar with 3,150 views.

  3. Caller

    Great, can you check how long people are watching that first one?

  4. Agent

    Of course. On Module 3, viewers watch an average of 11 minutes 40 seconds, which is about 78 percent of the video.

A partner checks the numbers for a product demo

  1. Caller

    Hello, this is Omar at Nile Dental Supply. We sent a product demo link last week and want to see how it went.

  2. Agent

    Hi Omar. The Clinic Setup demo has 612 views and 438 unique viewers since it went live.

  3. Caller

    And how long are people staying on it?

  4. Agent

    The average watch time is 6 minutes 15 seconds. I can send this summary to your email if you would like it written down.

Owner asks for a quick video report after a meeting

  1. Caller

    Hi, it's Priya from Harbor Fitness. Can you give me the metrics for our spring class video?

  2. Agent

    Hi Priya. The Spring Class Schedule video has 1,230 views, 940 unique viewers and an average watch time of 2 minutes 50 seconds.

  3. Caller

    Perfect, that's what I needed before my meeting. Thanks.

  4. Agent

    You are welcome. I can also list the top videos for the week if you need them.

How to connect Spotlightr

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Spotlightr

    From Integrations in the dashboard, choose Spotlightr and enter the connection details from your Spotlightr account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Spotlightr actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Marketing & social integrations

Questions, answered.

Does the agent use Spotlightr during the call or after it?

During the call. When a caller asks about video views, viewers or watch time, your agent looks up the figures in Spotlightr and answers while the caller is still on the line.

What do I need to connect Spotlightr?

An active Spotlightr account. Open the AgentCalls dashboard, choose Spotlightr under Integrations, and enter your Spotlightr credentials from its settings. Your agent can then use the connection on your number.

Which AgentCalls plan includes Spotlightr?

Integrations, including Spotlightr, are included from the Growth plan onward.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Spotlightr.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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