Caller asks about a group balance
- Caller
Hi, it's Maya. Can you tell me how much I owe in the Lisbon trip group?
- Agent
Sure, Maya. You owe Daniel 42 dollars and 50 cents in the Lisbon trip group. Do you want me to note a payment toward that?
- Caller
Yes, I paid him 40 dollars in cash last night.
- Agent
Got it. I've recorded a 40 dollar payment to Daniel in that group. You now owe him 2 dollars and 50 cents.