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Give callers solar forecasts and irradiance data from Solcast during the call.

Solcast provides solar resource data and PV power forecasts for sites around the world. With AgentCalls, your agent can look up historic radiation and weather for a location, and check the PV power sites and resources you have set up in Solcast. Callers from solar installers, site owners and energy consultants get answers while they are on the phone, without waiting for a follow-up. Connect your Solcast account from your AgentCalls dashboard and your agent can use the tools you allow.

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What your agent can do with Solcast

  • Look up historic solar radiation and weather for a location, up to 31 days at a time
  • List the PV power sites available on your Solcast account
  • Check the capacity, orientation and tracking settings of a PV power resource
  • Update a PV power resource's technical details when a customer changes their system
  • Add a new solar installation site to your Solcast account during the call

Solcast exposes 6 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Installer asks for last month's irradiance

  1. Caller

    Hi, I'm putting in a proposal for a rooftop system in Phoenix. Can you pull the radiation figures for March?

  2. Agent

    Sure. Can I have the postcode or coordinates for the site?

  3. Caller

    Use 33.45 and minus 112.07.

  4. Agent

    Got it. For March at that location, the average daily global horizontal irradiance was 5.9 kWh per square metre. I can email the full daily breakdown to you now.

Site owner checks a PV resource

  1. Caller

    I need to confirm the tilt and capacity on our Leeds site before the grid survey on Thursday.

  2. Agent

    I can check that. Which site is it, the Leeds East array or the Leeds depot?

  3. Caller

    Leeds East.

  4. Agent

    Leeds East is set to 245 kW, tilted at 35 degrees, facing south, fixed mount with 2 percent derating. Do you want me to change anything?

Consultant updates a system after a change

  1. Caller

    We added 40 kW of panels to the Bristol site last week. The total is now 185 kW.

  2. Agent

    Thanks for the call. I'll update the Bristol resource capacity to 185 kW in Solcast.

  3. Caller

    Please also confirm the forecast will reflect that.

  4. Agent

    Done. The Bristol resource now shows 185 kW, so the next forecast will use the new capacity.

How to connect Solcast

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Solcast

    From Integrations in the dashboard, choose Solcast and enter the connection details from your Solcast account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Solcast actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Solcast during the call or after it?

Both. Your agent can look up data and check resources while the caller is on the line, and it can make updates during the call when you allow them.

What do I need to connect Solcast?

You need a Solcast account and its credentials. Enter them in the Solcast settings from your AgentCalls dashboard. Your agent then uses only the actions you permit.

Which plan includes Solcast?

Integrations, including Solcast, are included from the Growth plan.

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Put your agent to work with Solcast.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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