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Let your agent answer questions from your Slite notes during every call.

Slite is where your team keeps its knowledge. With AgentCalls connected to Slite, your agent can search your notes in natural language while on the phone, read the answer back to the caller, and pull up the right page for a policy, price, or procedure. It can also create a note from a call, such as a summary of a customer request, and flag a page as outdated when a caller points out that information has changed. Your team keeps one source of truth, and your callers get answers that match it.

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What your agent can do with Slite

  • Answer caller questions from your Slite notes during the call
  • Look up policies, prices, and procedures by note
  • Create a new note from a call summary or customer request
  • Flag a note as outdated when information is no longer correct
  • Read a note's content back to the caller or send the link after the call

Slite exposes 16 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Refund policy question

  1. Caller

    Hi, I bought a plan last week and I'm wondering if I can get a refund if I cancel early.

  2. Agent

    Let me check our refund policy for you. One moment.

  3. Agent

    Customers can cancel within 14 days of purchase for a full refund. After that, the plan runs to the end of the billing period. Would you like me to email you the policy page?

  4. Caller

    Yes, please. Send it to maria.lopez@example.com.

Pricing lookup for a new client

  1. Caller

    Can you tell me what the monthly cost is for the team plan with ten seats?

  2. Agent

    Sure. Searching our pricing notes now.

  3. Agent

    The team plan is $240 a month for ten seats, billed annually at $2,400. Seats above ten are $20 each per month.

  4. Caller

    Great, I'd like to go ahead. Can someone call me Thursday at 10 to set it up?

  5. Agent

    Booked for Thursday at 10 a.m. I've also added a note to your account summary with the plan you chose.

Outdated opening hours

  1. Caller

    I was reading your guide online and it says you open at 8 on Saturdays. Is that right?

  2. Agent

    Thanks for flagging that. Let me check the hours note.

  3. Agent

    Our current Saturday hours are 9 a.m. to 2 p.m. I've marked the older guide as outdated so our team can correct it.

  4. Caller

    Okay, thank you. I'll plan for 9.

How to connect Slite

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Slite

    From Integrations in the dashboard, choose Slite and enter the connection details from your Slite account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Slite actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Documents, notes & files integrations

Questions, answered.

Does the agent work with my Slite notes during the call or only after?

Both. During a call your agent can search your notes, read answers back to the caller, and pull up a specific page. After the call it can create notes and flag pages as outdated based on what was discussed.

What do I need to connect Slite?

You need an active Slite account. In the AgentCalls dashboard, sign in and connect Slite using your own credentials from Slite's settings. Once connected, your agent can use the tool on your number.

Which plan includes the Slite integration?

Integrations, including Slite, are included from the Growth plan.

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Put your agent to work with Slite.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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