Start free
Marketing & social

Shorten.REST

Create branded short links and track them from your AgentCalls agent.

Shorten.REST turns long URLs into short, branded links with tracking built in. Connect your Shorten.REST account to AgentCalls and your voice agent can create a short link during a call and send it to the caller by text, so they can book, pay, or view details right away. Your agent can also look up how a link is performing, such as how many people clicked it, and report back to you. Links and tracking stay in your Shorten.REST account, and every action is logged in your AgentCalls dashboard.

Start freeSee pricing

What your agent can do with Shorten.REST

  • Create a branded short link during a call and text it to the caller
  • Look up click counts and basic tracking for an existing link
  • Find a saved link by name or campaign so the agent can share it
  • Update the destination of a link when a booking page or offer changes
  • Tag links by campaign so you can review them later in your dashboard

Shorten.REST exposes 6 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound: sending a booking link after a call

  1. Caller

    Hi, I want to book a haircut but I'd rather do it online. Can you send me something?

  2. Agent

    Of course. I'll text you a link to our booking page right now. Can I have the mobile number you're calling from?

  3. Caller

    Yes, it's the one I'm calling from.

  4. Agent

    Done. The link is on its way and it will take you straight to Saturday's open slots.

Lookup: checking how a promotion link is doing

  1. Caller

    Hey, I ran the spring offer ad last week. How many people clicked the link?

  2. Agent

    Let me check. The spring offer link has 412 clicks since Monday, with most coming from Instagram.

  3. Caller

    That's better than I expected. Can you tag it as spring-offer so I can find it later?

  4. Agent

    Already tagged. You'll see it under spring-offer in your dashboard.

Outbound: following up with a quote link

  1. Agent

    Hi Daniel, this is Sarah from Brightside Plumbing. You asked about a boiler service last Tuesday.

  2. Caller

    Yes, I'm still thinking about it.

  3. Agent

    No problem. I'll text you a link to your quote so you can review it whenever you're ready. Is 2 pm tomorrow a good time for a callback?

  4. Caller

    Tomorrow at two works.

How to connect Shorten.REST

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Shorten.REST

    From Integrations in the dashboard, choose Shorten.REST and enter the connection details from your Shorten.REST account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Shorten.REST actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Related integrations

HubSpotVerifiedCRM & salesHubSpot is an inbound marketing, sales, and customer service platform integrating CRM, email automation, and analytics…ZohoVerifiedCRM & salesZoho is a suite of cloud applications including CRM, email marketing, and collaboration tools, enabling businesses to…TwitterMarketing & socialTwitter, Inc. was an American social media company based in San Francisco, California, which operated and was named for…YouTubeMarketing & socialYouTube is a video-sharing platform with user-generated content, live streaming, and monetization opportunities, widely…RedditMarketing & socialReddit is a social news platform with user-driven communities (subreddits), offering content sharing, discussions, and…LinkedInMarketing & socialLinkedIn is a professional networking platform enabling job seekers, companies, and thought leaders to connect, share…

All Marketing & social integrations

Questions, answered.

Does the agent use Shorten.REST during the call or after it?

Both. Your agent can create, look up, and update links while the caller is on the line, and it can text the link to the caller straight away. You can also review every action in your AgentCalls dashboard afterwards.

What do I need to connect Shorten.REST?

You need an active Shorten.REST account. In the AgentCalls dashboard, open Integrations, choose Shorten.REST, and enter your credentials from the Shorten.REST settings page. Sign-in takes about two minutes.

Which AgentCalls plan includes this integration?

Integrations, including Shorten.REST, are included from the Growth plan onwards. Smaller plans can upgrade at any time from the billing page.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Shorten.REST.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

Start freeSee pricing