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Give your agent live Google search results during every call with Serply.

Serply connects your AgentCalls agent to real-time Google and Bing search results, Google News, and Google Jobs. When a caller asks about a competitor, a local listing, or a current news item, your agent can run a quick search and answer with what is current, instead of guessing. Connect your Serply account once from the AgentCalls dashboard and the agent can use it on every call. Useful for market questions, local search checks and simple lead research.

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What your agent can do with Serply

  • Look up live Google and Bing search results while a caller is on the line
  • Check recent Google News items so the agent can speak to current events
  • Find open Google Jobs listings to answer hiring questions for your business or competitors
  • Pull quick answers for caller questions about local businesses, prices or availability

Serply exposes 3 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a current local event

  1. Caller

    Hi, is the road closure on Main Street going to affect your delivery today?

  2. Agent

    Let me check the latest local news for that. One moment, please.

  3. Agent

    There is a closure on Main Street from 9 to 3 today for road repairs. Our driver will take the Elm Avenue route, so your delivery should still arrive before 5.

Caller compares local pricing

  1. Caller

    Do you know what a standard tyre rotation costs around here? I was quoted fifty dollars somewhere else.

  2. Agent

    I can look up what nearby shops are charging. Give me a second.

  3. Agent

    Most shops in the area list between forty and fifty-five dollars. Ours is forty-five, and we can fit you in Thursday at 10:30 if that suits.

Outbound follow-up on a prospect

  1. Agent

    Hi Daniel, this is Sarah from Harbor Dental calling about your inquiry last week.

  2. Caller

    Oh yes, I was looking at a few clinics. Are you open on Saturdays?

  3. Agent

    We are, from 9 until 1. I also checked recent reviews for our area, and we are rated 4.8 on Google. Would you like to book a Saturday visit?

How to connect Serply

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Serply

    From Integrations in the dashboard, choose Serply and enter the connection details from your Serply account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Serply actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does Serply work during the call or after it?

It works during the call. When a caller asks something that needs a current search, your agent runs the lookup and answers while the caller is still on the line.

What do I need to connect Serply?

You need your own Serply account and its credentials. Sign in to the AgentCalls dashboard, open the Serply integration, and enter your credentials from the Serply settings page.

Which plan includes this integration?

Integrations, including Serply, are included from the Growth plan. Search results are pulled from Serply and count against your own Serply usage.

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Put your agent to work with Serply.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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