Inbound question from an existing customer
- Caller
Hi, this is Daniel Reyes from Northline Logistics. I wanted to check where our renewal stands.
- Agent
Hello Daniel, thanks for calling. Let me pull up your account. I can see your renewal proposal was sent on the 3rd and is still open.
- Caller
Great. Can you tell me if the team size on the quote is still 40 seats?
- Agent
Yes, the quote is for 40 seats on the annual plan. I have noted that you called, and I will flag it for your account manager Priya to follow up tomorrow.