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CRM & sales

RepairShopr

Give your repair shop phone agent live access to RepairShopr customers, tickets and appointments.

Connect RepairShopr to AgentCalls and your agent can work inside your repair shop while it talks to callers. It can look up a customer, check an appointment, pull up an asset or estimate, and book or update records as the call happens. Callers get answers from your real data, not a message to call back. Your team keeps the same records in RepairShopr, with nothing to re-enter. The connection uses your own RepairShopr credentials from its settings.

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What your agent can do with RepairShopr

  • Look up customers by name or phone number and read their details during the call
  • Check, book and reschedule appointments in RepairShopr
  • Find assets and their details so callers can confirm which device they dropped off
  • Create or retrieve estimates and invoices, and read their status back to the caller
  • Delete or cancel appointments and records when a caller asks, after confirming the details

RepairShopr exposes 147 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Booking a drop-off after a phone repair

  1. Caller

    Hi, I need to drop off my phone screen repair. Do you have anything Thursday?

  2. Agent

    Sure. I can see openings on Thursday at 10:30 and 2:00. May I have the phone number on your account?

  3. Caller

    It's 555 0142. The name is Dana Whitfield.

  4. Agent

    Thanks, Dana. I found your account. I've booked you for Thursday at 2:00 PM for the screen repair. You'll get a confirmation text shortly.

Checking the status of a laptop repair

  1. Caller

    Hello, I left my laptop with you last week. Is it ready yet?

  2. Agent

    Let me look that up. What name is the repair under?

  3. Caller

    Marcus Bell.

  4. Agent

    Marcus, I can see your laptop repair. The estimate of 180 pounds has been approved and the new battery is fitted. It's ready for pickup from 9:00 AM tomorrow.

Calling back to confirm an estimate

  1. Agent

    Hi, this is calling from the repair shop about the estimate for your tablet. Is now a good time?

  2. Caller

    Yes, go ahead.

  3. Agent

    The replacement charging port is estimated at 95 dollars. Would you like us to go ahead with the repair?

  4. Caller

    Yes, please go ahead.

  5. Agent

    Thank you. I've approved the estimate and noted it on your record. We'll start the repair today.

How to connect RepairShopr

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect RepairShopr

    From Integrations in the dashboard, choose RepairShopr and enter the connection details from your RepairShopr account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the RepairShopr actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with RepairShopr during the call or only after?

During the call. Your agent can look up and change records in RepairShopr while the caller is still on the line, so answers and bookings are confirmed immediately.

What do I need to connect RepairShopr?

An active RepairShopr account. Enter your RepairShopr credentials in the tool settings of your AgentCalls dashboard, and the agent can start working with your data.

Which plan includes this integration?

Integrations, including RepairShopr, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with RepairShopr.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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