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Test gift card orders with Reloadly Sandbox, without touching production funds.

Connect your Reloadly Gift Cards Sandbox account and your agent can check test-wallet balances, browse products and discounts, and look up transactions during a call. It can convert amounts into the wallet currency before an order and explain how a card is redeemed. Everything runs against the sandbox, so your live wallet is never read or charged. Use it to build and rehearse your gift card flow before you go live.

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What your agent can do with Reloadly

  • Check the sandbox test-wallet balance and currency during a call
  • Look up gift card products, denominations, fees and availability
  • Convert a recipient amount into the wallet currency before ordering
  • Find current discounts for a product and read out redemption instructions
  • Look up a sandbox transaction by ID or filter recent transactions

Reloadly exposes 10 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Confirming a test order status

  1. Caller

    Hi, I placed a test gift card order yesterday. Can you tell me if it went through?

  2. Agent

    Sure. Can you give me the transaction ID from your confirmation email?

  3. Caller

    It's 48210593.

  4. Agent

    Transaction 48210593 is successful. A 50 USD Amazon sandbox card was issued to the test recipient yesterday at 3:12 PM.

Checking product price before ordering

  1. Caller

    I want to send a 40 GBP Spotify card to a test customer. What would that cost us?

  2. Agent

    Let me check the current product and conversion rate for you.

  3. Agent

    The Spotify 40 GBP card is available. After conversion, the sandbox wallet would be charged about 51.85 USD, including the current fee.

  4. Caller

    Great, is there a discount on it right now?

  5. Agent

    Yes, there is a 3 percent discount on that product today, bringing the cost down to about 50.30 USD.

Outbound reminder on a sandbox balance

  1. Agent

    Hello Maria, this is your Reloadly sandbox assistant calling about your test wallet.

  2. Caller

    Oh, hi. Is it running low?

  3. Agent

    Your sandbox balance is 480 USD. That covers about eight more test orders at your usual denominations.

  4. Caller

    Perfect, thanks for checking.

How to connect Reloadly

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Reloadly

    From Integrations in the dashboard, choose Reloadly and enter the connection details from your Reloadly account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Reloadly actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during a call or only after?

Both. Your agent can check balances, products, discounts and transactions while a call is in progress, and it can follow up on orders afterward.

What do I need to connect Reloadly Gift Cards Sandbox?

A Reloadly Gift Cards Sandbox account. Add your sandbox credentials in the AgentCalls dashboard under Tools, and the connection is ready to use.

Is this tool included in my plan?

Integrations are included from the Growth plan onward. Sandbox use is free to test, and it never reads or charges your production wallet.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Reloadly.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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