Customer asks about a linked account
- Caller
Hi, I'm calling about my profile. I think my checking account is not showing up.
- Agent
I can help with that. Can I have the email address you signed up with?
- Caller
It's dana.reyes@example.com.
- Agent
Thanks, Dana. I found your profile. Your checking account is linked, but the last connection needs to be reauthorized. I can send you the secure link by text now.