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Let your AI voice agent look up, bill and update ProAbono subscriptions during calls.

ProAbono manages subscriptions, invoices and customer records. Connect your ProAbono account to AgentCalls and your voice agent can answer billing questions, look up a customer's plan, and create or update records while the caller is on the line. Customers get answers without waiting for your team to open the back office, and routine changes are logged in ProAbono automatically.

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What your agent can do with Proabono

  • Look up a customer and confirm their active subscriptions and offers
  • Create a new customer record during a call with the details the caller gives
  • Trigger billing for a customer's pending charges
  • Explain a plan, feature or pricing table so the caller can choose the right one
  • Remove a customer's personal data on request, in line with GDPR rules

Proabono exposes 64 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Customer checks their plan

  1. Caller

    Hi, I want to check which plan I'm on. The account is under Daniel Okafor.

  2. Agent

    Thanks, Daniel. I found your account. You're on the Business offer, billed monthly, and your next invoice is for 49 pounds on the 3rd.

  3. Caller

    Great, does it include the reporting feature?

  4. Agent

    Yes, reporting is included in your current offer.

New customer signs up by phone

  1. Caller

    I'd like to sign up for the Starter plan for my bakery.

  2. Agent

    Happy to help. What name and email should I put on the account?

  3. Caller

    Lina Haddad, lina@sweetcrumbbakery.com.

  4. Agent

    Done. Lina Haddad is now a customer on the Starter plan. I've sent the details to ProAbono so billing starts on your next cycle.

Outbound billing follow-up

  1. Agent

    Hello, this is a call from the billing team. I'm calling about your pending charge of 120 dollars from last week.

  2. Caller

    Oh, I thought that was already paid.

  3. Agent

    I can see it's still open. I've triggered the invoice now, so you'll receive it by email within the hour. Is there anything else I can check?

How to connect Proabono

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Proabono

    From Integrations in the dashboard, choose Proabono and enter the connection details from your Proabono account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Proabono actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All E-commerce & payments integrations

Questions, answered.

Does the agent work with ProAbono during the call or after it?

During the call. Your agent can look up customers, create records and trigger billing while the caller is still on the line. Summaries of each call can also be saved to your records afterwards.

What do I need to connect ProAbono?

An active ProAbono account. Enter your ProAbono credentials from its settings in the AgentCalls dashboard, under Integrations. No coding is needed.

Which AgentCalls plan includes the ProAbono integration?

Integrations are included from the Growth plan. Smaller plans can use AgentCalls without connected tools.

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Put your agent to work with Proabono.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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