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Connect Prismic so your agent can find and answer with your published content.

Prismic holds the pages, offers and articles your customers ask about. Connect your Prismic repository and your agent can search it during a call. When a caller asks about a service, a price, opening times or a product, the agent looks up the matching document and answers from what you have published. It can filter by content type, tag or field, so the answer comes from the right page. Your content stays in Prismic, and the agent only reads what is already live.

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What your agent can do with Prismic

  • Search published Prismic documents by keyword while the caller is on the line
  • Find documents by content type, such as services, menus or FAQs
  • Filter by tag or custom field, for example by location or availability
  • Pull the full text of a page so the agent answers accurately
  • Answer from current content without a human updating the phone script

Prismic exposes 5 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a service

  1. Caller

    Hi, do you do a deep clean for a two bedroom flat?

  2. Agent

    Yes we do. Our deep clean covers a two bedroom flat for 180 pounds, and it takes about four hours. Would you like me to check a time this week?

  3. Caller

    Thursday afternoon if you have it.

  4. Agent

    Thursday at 1 pm is free. Can I take your name and address?

Lookup by location

  1. Caller

    Are you open on Sunday at your Dubai Marina branch?

  2. Agent

    Our Dubai Marina branch is open Sunday from 10 am to 6 pm. Would you like the address or a booking?

  3. Caller

    Just the address, thanks.

  4. Agent

    It is Marina Walk, Tower 2, ground floor. I can text the map link to this number if you like.

Follow-up on a new article

  1. Caller

    I saw your guide on setting up a home office. Is there a price for the consultation?

  2. Agent

    The home office consultation is 90 dollars for a 45 minute video session. The full guide is on our site under Workspace Tips.

  3. Caller

    Great, please book me for next Tuesday.

  4. Agent

    Tuesday at 11 am is open. I have your number, so I will send the confirmation by text.

How to connect Prismic

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Prismic

    From Integrations in the dashboard, choose Prismic and enter the connection details from your Prismic account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Prismic actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent search Prismic during the call or after it?

During the call. When a caller asks a question, your agent looks up the matching published content and answers while you are still on the line.

What do I need to connect Prismic?

A Prismic account with access to the repository you want to use. Sign in from the AgentCalls dashboard, open Tools, choose Prismic and enter your repository credentials from the Prismic settings.

Which plan includes Prismic?

Tool connections are included from the Growth plan. Check the pricing page for the full list of plan limits.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Prismic.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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