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Connect Postiz and let your agent schedule and check social posts during calls.

Postiz is a social media scheduling tool for managing posts across channels. With AgentCalls connected to Postiz, your agent can answer callers' questions about upcoming posts, take a request for a new post or a promotion, and add it to your content calendar. Callers who ask about an offer or event can hear what is scheduled and when it goes live. Your team reviews everything in Postiz, so nothing publishes without the schedule you set.

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What your agent can do with Postiz

  • Look up scheduled and published posts so callers hear what is going out this week
  • Take a caller's request for a promotion or event and add it to your Postiz calendar as a draft
  • Confirm the publish time for a post that a customer asks about
  • Log the source of a lead captured on a call for follow-up in your content plans

Postiz exposes 14 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about this week's offer

  1. Caller

    Hi, I saw your post about the spring sale. Is it still running this weekend?

  2. Agent

    Yes, the spring sale post is scheduled to go live Friday at nine in the morning, and it runs through Sunday. Would you like me to send you the details by text?

  3. Caller

    Yes, please. Send it to this number.

  4. Agent

    Done. You will get the link and the offer terms in a moment.

Customer requests a new post for their event

  1. Caller

    I run the bakery on Harbor Street. We are opening a new location on June 14. Can you put that on your social feeds?

  2. Agent

    Happy to. I will add a draft post about the June 14 opening to your Postiz calendar. Can I get the address and the opening time?

  3. Caller

    It is 88 Harbor Street, and we open at 7 a.m.

  4. Agent

    Thanks, Mariam. The draft is saved, and the team will review it before it is scheduled.

Outbound follow-up on a missed post

  1. Agent

    Hello, this is the team at Coastal Fitness. I am calling about the class schedule post we planned for Monday. Is the timing still right for you?

  2. Caller

    Actually, can you move it to Tuesday at six? Monday is a holiday.

  3. Agent

    Got it. I have moved the post to Tuesday at six in the evening. You will see the update in the calendar.

How to connect Postiz

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Postiz

    From Integrations in the dashboard, choose Postiz and enter the connection details from your Postiz account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Postiz actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with Postiz during the call or after it?

During the call. Your agent looks up posts and adds drafts while the caller is on the line, and you can review the same items in Postiz afterward.

What do I need to connect Postiz?

An account with Postiz and its credentials from the Postiz settings. Sign in to the AgentCalls dashboard, open Tools, and connect Postiz with your details.

Which plan includes this integration?

Tool integrations, including Postiz, are included from the Growth plan.

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Put your agent to work with Postiz.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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