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Ask your phone agent about PlanetScale databases, branches and deploy requests, live on the call.

Connect PlanetScale and your agent can check on your databases while a caller is on the line. It can look up branches, see whether a deploy request is queued, review backups and pull the latest insights for a database. Your team stays in control: destructive actions such as cancelling a change request require a confirmed target, and you choose which organizations and databases the agent can reach. Connect with your PlanetScale credentials from its settings. Integrations are included on the Growth plan.

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What your agent can do with PlanetScale

  • Check database and branch status during a call
  • Look up deploy requests and see what is queued
  • Review recent backups and infrastructure status
  • Pull insights and workflow results for a named database
  • Add a member to a team when you approve the request

PlanetScale exposes 245 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound status check from a client

  1. Caller

    Hi, this is Dana from Northwind. Is the orders database back to normal after this morning's deploy?

  2. Agent

    Let me check that for you. The orders database is online, and the deploy request from 9:40 AM completed without errors.

  3. Caller

    Great, can you confirm the latest backup finished too?

  4. Agent

    Yes, the last backup finished at 2:15 PM and is marked healthy. Anything else you need from the database today?

Team member added after a call

  1. Caller

    Hey, it's Marcus from the agency. Can you add my colleague Priya to the staging team?

  2. Agent

    I can do that. I'll add Priya Raman to the staging team now. Should she have the same access as you?

  3. Caller

    Yes, same access is fine.

  4. Agent

    Done. Priya is now a member of the staging team and will get an invite email shortly.

Outbound follow-up on a queued deploy

  1. Agent

    Hello, this is a quick call for Sam at Brightline Dental. Your reporting database has a deploy request queued for tonight at 11 PM.

  2. Caller

    Oh, I forgot about that. Is it safe to leave it?

  3. Agent

    It is queued and has passed its checks. Would you like me to cancel it, or leave it to run as scheduled?

  4. Caller

    Leave it running, thanks.

How to connect PlanetScale

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect PlanetScale

    From Integrations in the dashboard, choose PlanetScale and enter the connection details from your PlanetScale account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the PlanetScale actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with PlanetScale during the call or only after?

It works during the call. Your agent can look up databases, branches, deploy requests and backups while the caller is on the line, and it can take approved actions such as adding a team member.

What do I need to connect PlanetScale?

You need a PlanetScale account with access to the organizations you want the agent to use. Enter your PlanetScale credentials in the tool's settings from the AgentCalls dashboard. Integrations are included from the Growth plan.

Can the agent cancel or change things in my databases?

Changes that are destructive or hard to reverse, such as cancelling a change request or a queued deploy request, require a confirmed target before the agent acts. You decide which actions your agent is allowed to take.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with PlanetScale.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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