Placid

Generate images, PDFs and videos from templates, from your phone calls with AgentCalls.

Placid lets businesses design templates and generate branded images, PDFs and videos from them. Connect your Placid account to AgentCalls and your agent can work with your templates during a call. It can look up the collections and templates you already have, create a new template with the size and tags you need, and remove a template you no longer use. Your agent answers the caller, confirms what they need, and updates your Placid library, so the work is ready when you are off the phone.

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What your agent can do with Placid

Look up your template collections and find the right template for a request
Create a new template with the dimensions and tags a customer asks for
Delete an outdated template after you confirm it on the call
Answer questions about the templates you already use for social posts, flyers and invoices

Placid exposes 11 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

A caller asks for a social media banner

Caller
Hi, I need a banner for our Instagram launch next week. Do you have a square layout?
Agent
Sure. I can check your Placid collections for a square template. Give me a moment.
Agent
You have a square launch template in the Spring collection. Do you want me to create a new one at 1080 by 1080 for this campaign?
Caller
Yes, please. Call it Spring Launch Square.
Agent
Done. Spring Launch Square is ready in your Placid library, tagged for the spring campaign.

A marketing manager asks about old templates

Caller
This is Dana from Harbor Coffee. How many template collections do we have in Placid?
Agent
You have four collections. Menu Boards, Loyalty Cards, Event Posters and Holiday Promotions.
Caller
Great. The holiday one from last December is outdated. Can you remove it?
Agent
I can delete the December Promo template. Shall I go ahead and remove it now?
Caller
Yes, remove it.
Agent
December Promo has been deleted from Placid. The other holiday templates are still there.

An outbound follow-up with a designer

Agent
Good morning, Omar. This is calling for Rivera Interiors about the brochure template you were setting up.
Caller
Morning. Yes, I was going to make a new one for the Dubai showroom.
Agent
I can create it now at A4 size with the showroom tag if that helps. Would you like that?
Caller
That would save me time. Go ahead.
Agent
The Dubai Showroom Brochure template is created in Placid and tagged for the showroom. You can open it whenever you are ready.

How to connect Placid

1
Create your agent
Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.
2
Connect Placid
From Integrations in the dashboard, choose Placid and enter the connection details from your Placid account settings.
3
Choose the actions
In the agent editor, enable the Placid actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with Placid during the call or after it?

Both. During a call your agent can look up collections, create templates and delete templates in real time. You can also review every change later in your Placid account.

What do I need to connect Placid?

You need a Placid account and its connection details from your Placid settings. Sign in to the AgentCalls dashboard, open Integrations, choose Placid and enter your details. The connection takes a few minutes.

Which plan includes the Placid integration?

Integrations, including Placid, are included from the Growth plan. Lower plans can upgrade at any time from the billing page.

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Put your agent to work with Placid.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.