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Let your agent look up and organize your Pinata files while it talks to customers.

Connect Pinata to AgentCalls and your voice agent can search your public IPFS files, check groups and gateways, and look up upload records while it is on the phone. It can answer a caller who asks where a document is, confirm which group a file belongs to, or check that a gateway is set up. Your agent works only with the actions your Pinata account allows, so you decide what it can read and organize.

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What your agent can do with Pinata

  • Search public IPFS files by attributes and return the matching records
  • Look up a public group by ID and list the groups in your account
  • Check the gateways your Pinata account owns during a call
  • Find an upload by filename or CID in your upload records
  • Create a public group for new files when your team asks for one

Pinata exposes 9 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks for a file

  1. Caller

    Hi, I need the signed copy of the property inspection report for 14 Harbor Lane. Can you send it?

  2. Agent

    Sure. Let me look that up. I can see the file, uploaded on March 3 and filed in the Inspections group. I will text you the link now.

  3. Caller

    Perfect, thank you.

  4. Agent

    You will have it in a moment. Is the number ending 4471 the best one to send to?

Sorting a new group

  1. Caller

    We just finished the Q2 supplier contracts. Can we put them in their own group?

  2. Agent

    Yes. I will create a public group called Q2 Supplier Contracts. Do you want the upload records to be filed under it too?

  3. Caller

    Yes, please.

  4. Agent

    Done. The group is ready, and new uploads can go straight into it.

Checking a gateway before a launch

  1. Caller

    Our client says the file links are not loading. Is anything wrong on our side?

  2. Agent

    I checked your gateways. Your main gateway is active and set up. The problem is likely the client's network. Try opening the link on a different connection and let me know what happens.

  3. Caller

    Okay, I will ask them to try that.

How to connect Pinata

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Pinata

    From Integrations in the dashboard, choose Pinata and enter the connection details from your Pinata account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Pinata actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. During a call your agent can look up files, groups and gateways and tell the caller what it finds. After a call, it can follow up with links or notes based on what was discussed.

What do I need to connect Pinata?

You need an account with Pinata and a connection set up from your AgentCalls dashboard, using the credentials from Pinata's settings. The permissions you grant decide which actions your agent can use.

Which plan includes this integration?

Integrations are included from the Growth plan. Pinata connects on any plan from Growth upward.

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Put your agent to work with Pinata.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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