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Connect Perigon so your agent can look up current news and web content during a call.

Perigon is a news and web content data service. With AgentCalls connected to Perigon, your agent can pull recent articles on a topic, check what has been published about a company or person, and read back the key facts to a caller. This is useful when a caller asks what is new in your industry, whether a competitor was in the news this week, or what a supplier or client has been saying publicly. Your agent speaks the answer in plain language. Connect Perigon once from your AgentCalls dashboard using your own credentials from Perigon's settings.

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What your agent can do with Perigon

  • Search recent news articles by topic, company or keyword during a call
  • Summarize headlines and publication dates back to the caller in plain language
  • Check whether a named company or person has been mentioned in the news recently
  • Answer questions about current events in your industry from structured article data

Perigon exposes 9 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about recent press on a supplier

  1. Caller

    Hi, I'm calling about Northwind Supplies. Have you heard anything in the news about them lately?

  2. Agent

    Let me check. Northwind Supplies had two articles this month. One covers their new warehouse opening in Dallas on the 4th, and the other reports a partnership with a regional logistics firm.

  3. Caller

    Good, nothing negative then?

  4. Agent

    Nothing negative in the coverage I found. Would you like me to take a message for your account manager?

Quick industry briefing for a client

  1. Caller

    What's happening with commercial solar tax credits this week?

  2. Agent

    There are three recent articles. The main story is a proposed change to the credit rules, published Tuesday. I can read you the headlines or book a call with Ahmed to go through them.

  3. Caller

    Read me the headlines, please.

  4. Agent

    First, the proposed rule change from Tuesday. Second, a state-level extension announced Thursday. Third, an industry survey on installation demand.

Outbound check before a sales call

  1. Agent

    Hi Laura, this is calling from Bright Path Consulting. Before our meeting tomorrow, I checked the news and saw Harbor Logistics was featured in a trade article on Monday about expanding into Ohio.

  2. Caller

    Oh, I hadn't seen that. Is it a big expansion?

  3. Agent

    The article says they are opening two sites in Columbus and Dayton next spring. Would you like me to send you the link before the meeting?

How to connect Perigon

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Perigon

    From Integrations in the dashboard, choose Perigon and enter the connection details from your Perigon account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Perigon actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Perigon during the call or after it?

During the call. When a caller asks about news or a company, your agent searches Perigon in real time and reads back the relevant results. It can also use the same information after the call, for example in a follow-up message.

What do I need to connect Perigon?

You need an account with Perigon. Copy your credentials from Perigon's settings, then sign in and connect the tool from the AgentCalls dashboard. The connection stays under your control and you can remove it at any time.

Which plan includes this integration?

Integrations, including Perigon, are included from the Growth plan.

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Put your agent to work with Perigon.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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