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Take payments and check transactions on your calls with Paystack, from your AgentCalls agent.

Connect Paystack and your agent can work with your payments during a call. It can check whether a charge has gone through, look up a payment request, and send a customer a payment link so they can pay right away. It can also add products to a payment page or check that a page slug is free. Connect your Paystack account once from the tools settings in your AgentCalls dashboard, and your agent is ready to use it on the next call.

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What your agent can do with Paystack

  • Check the status of a pending charge while the customer is still on the line
  • Look up and verify payment requests and send payment links during a call
  • Check whether a custom payment page slug is available before creating a page
  • Add products to an existing payment page or storefront
  • Assign payment notifications to a Virtual Terminal

Paystack exposes 112 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Customer pays for a delivery over the phone

  1. Caller

    Hi, I placed an order this morning but I didn't get the payment link. Can you help?

  2. Agent

    Of course. What's the name on the order, or the phone number you used?

  3. Caller

    It's Daniel Okafor, same number I'm calling from.

  4. Agent

    Thanks, Daniel. I see your order for two boxes at 45,000 naira, still unpaid. I've just sent the payment link to your phone. Would you like me to hold the order until tomorrow morning?

Checking a charge that is still pending

  1. Caller

    I tried to pay for my appointment twenty minutes ago and my bank said pending. Did it go through?

  2. Agent

    Let me check that for you now. The payment is showing as successful. Your deposit of 20,000 naira for Thursday at 10:30 is confirmed.

  3. Caller

    Great, thank you. I was worried I'd be charged twice.

  4. Agent

    You were charged once. Your receipt is on its way to your email, and I've added a note to your booking.

Adding a new product during a call

  1. Caller

    Can you add the blue ceramic mug to the catalogue? It's 8,500 naira and we have twelve in stock.

  2. Agent

    I can add that now. Is it the same storefront as your spring range?

  3. Caller

    Yes, please put it there.

  4. Agent

    Done. The blue ceramic mug is on the spring storefront at 8,500 naira with twelve in stock. Customers can buy it from the page straight away.

How to connect Paystack

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Paystack

    From Integrations in the dashboard, choose Paystack and enter the connection details from your Paystack account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Paystack actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All E-commerce & payments integrations

Questions, answered.

Does the agent use Paystack during the call or after it?

Both. During a call your agent can check a pending charge, look up a payment request, or send a payment link. After the call it can follow up on a payment or update a page or product, depending on the actions you allow.

What do I need to connect Paystack?

You need a Paystack account. Sign in to your AgentCalls dashboard, open tools, and connect Paystack with your own credentials from the Paystack settings. You can disconnect it at any time.

Which AgentCalls plan includes Paystack?

Tool integrations, including Paystack, are included from the Growth plan. Starter plans can use phone numbers and the agent without tool connections.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Paystack.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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