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Check payments, customers and plans from your phone line with Payhere.

Connect Payhere to your AgentCalls agent and it can answer payment questions on a call. Your agent can look up customers, check recent payment stats, review your plans, and tell a caller where things stand. It can also set up a new plan when you ask for one, so you do not have to stop what you are doing. Connect Payhere once with your own credentials from its settings, and your agent works with the tools you already use.

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What your agent can do with Payhere

  • Look up customer records and recent activity during a call
  • Check payment and subscriber stats for the last 30 days against the month before
  • Review your active payment plans and answer questions about them
  • Create a new recurring or one-off payment plan when you ask on a call
  • Confirm your Payhere company details and connection status

Payhere exposes 13 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Customer asks about a recent payment

  1. Caller

    Hi, I think I was charged twice last Tuesday. Can you check my account? The email is priya.nair@example.com.

  2. Agent

    Thanks, Priya. I'm looking up your account in Payhere now. I can see two payments on Tuesday, one for 49 dollars and one for 49 dollars. Would you like me to flag this for the billing team?

  3. Caller

    Yes please, and tell them I want one refunded.

  4. Agent

    Done. I've added a note to your account asking for a refund of the duplicate charge. You'll hear back by email within one business day.

Owner checks how the month is going

  1. Caller

    Hey, it's Marcus. How are payments looking this month?

  2. Agent

    Hi Marcus. Over the last 30 days you've taken 12,840 dollars, which is up about 9 percent on the 30 days before. Subscriber count rose by 14.

  3. Caller

    Good. Can you set up a 99 dollar monthly plan called Pro Annual Trial?

  4. Agent

    I've created a monthly recurring plan called Pro Annual Trial at 99 dollars. It's ready to use in Payhere.

New customer asks for a payment link

  1. Caller

    Hello, I'd like to book the 90 minute consultation. Do you take card payment over the phone?

  2. Agent

    Yes. The consultation is 120 dollars. I can check whether we already have your details on file. What name should I look under?

  3. Caller

    Daniel Okafor.

  4. Agent

    Thanks, Daniel. I found your customer record. I'll send your payment link by text now, and your booking is held until it's paid.

How to connect Payhere

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Payhere

    From Integrations in the dashboard, choose Payhere and enter the connection details from your Payhere account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Payhere actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. Your agent can look up customers, check stats, and create plans while you are on the call. It can also add notes to records so follow-up happens after the call ends.

What do I need to connect Payhere?

You need a Payhere account and your own credentials from its settings. Then sign in from the AgentCalls dashboard and connect the tool. You do not need to change anything in Payhere itself.

Which plan includes this integration?

Tool integrations, including Payhere, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Payhere.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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