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Let your agent look up parsed emails and documents from Parseur during a call.

Parseur turns emails, PDFs and other documents into structured data. With AgentCalls connected to Parseur, your agent can search your mailboxes, list the documents that arrived, check the templates in use, and pause or resume the webhooks that send data to your systems. Callers get answers about a document or order without waiting for someone to dig through the inbox. Connect your Parseur account from your AgentCalls dashboard using your own credentials.

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What your agent can do with Parseur

  • Look up documents in a mailbox by search term, date or sort order
  • Check which parsing templates a mailbox uses
  • Confirm whether a document or order has arrived and been parsed
  • List and check the status of webhooks sending data for a mailbox
  • Pause or enable a webhook when a workflow needs to stop or restart

Parseur exposes 26 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about an invoice that was emailed

  1. Caller

    Hi, I sent our supplier invoice to your accounts mailbox last Tuesday. Has it come through?

  2. Agent

    Let me check. Can you tell me the supplier name or the invoice number?

  3. Caller

    It's from Brightline Supplies, invoice 4471.

  4. Agent

    Found it. Invoice 4471 from Brightline Supplies arrived on Tuesday and was parsed successfully. The total is 1,240 dollars. Would you like me to email you the parsed copy?

Customer checks whether a delivery note was processed

  1. Caller

    Good morning, this is Sarah from Hollis & Co. We emailed a delivery note this morning.

  2. Agent

    Good morning Sarah. Let me look in the receiving mailbox for today's documents.

  3. Caller

    It should be the one for order 982.

  4. Agent

    I can see delivery note for order 982, received at 9:14 this morning and processed. The items are logged. Anything else you need?

Pausing a webhook during a system update

  1. Caller

    Hi, this is Tom from the operations team. We're updating our order system at noon. Can you stop sending documents to it for the next hour?

  2. Agent

    Sure, Tom. I'll pause the webhook for the orders mailbox now. Do you want me to turn it back on automatically later, or will you tell me when to resume?

  3. Caller

    Just pause it. I'll call back to turn it on.

  4. Agent

    Done. The webhook for the orders mailbox is paused. Documents will still be parsed, and I can re-enable the webhook when you call back.

How to connect Parseur

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Parseur

    From Integrations in the dashboard, choose Parseur and enter the connection details from your Parseur account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Parseur actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Documents, notes & files integrations

Questions, answered.

Does this work during the call or after it?

Both. During a call your agent can look up documents, templates and webhook status in Parseur. It can also make changes such as pausing or enabling a webhook when you ask it to.

What do I need to connect Parseur?

You need an active Parseur account. Sign in to your AgentCalls dashboard, open Tools, choose Parseur, and connect it with your own Parseur credentials from its settings.

Which plan includes this integration?

Tool integrations, including Parseur, are included from the Growth plan.

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Put your agent to work with Parseur.

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