Client asks whether their site is slow
- Caller
Hi, my client says the checkout page on their store feels slow. Can you check?
- Agent
Sure. Which website is it, and do you have the checkout page address?
- Caller
It's northbrewco.com, the page is slash checkout.
- Agent
The last synthetic test on that page ran at 9:40 this morning. Load time was 4.8 seconds, which is over the 3-second budget you set. Mobile was slower than desktop. I can add a note to the ticket if you want.