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Productivity

Otter.ai MCP

Let your agent look up Otter.ai meetings and transcripts during a call.

Connect Otter.ai MCP and your agent can check who it is talking to, search the meetings and conversations you have authorized, and pull complete transcripts to answer questions or summarize what was discussed. A caller asking about a previous discussion gets a clear answer while they are still on the line. Connect your Otter.ai account from the tool settings, and AgentCalls handles the rest. Integrations are included from the Growth plan.

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What your agent can do with Otter.ai MCP

  • Retrieve the profile of the authenticated Otter.ai user to confirm who the account belongs to
  • Search authorized meetings and conversations by topic, title or date
  • Fetch full transcripts so the agent can answer detailed questions about past calls
  • Summarize a meeting's key points for a caller who needs a quick update

Otter.ai MCP exposes 3 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks what was agreed in last week's meeting

  1. Caller

    Hi, this is Daniel Reyes from Brightline Build. Can you tell me what we agreed on about the kitchen timeline?

  2. Agent

    Of course, Daniel. Give me a moment to find that conversation. I can see the meeting from last Thursday about the kitchen renovation.

  3. Agent

    You agreed to start demolition on the 14th and to have the cabinets delivered by the 28th. The team also flagged that the countertop measurements need to be confirmed first.

  4. Caller

    Perfect, that is exactly what I needed. Thank you.

Caller wants a quick recap before a sales follow-up

  1. Caller

    This is Priya Shah from Northgate Dental. Do you have notes from our call with Sam about the billing software?

  2. Agent

    Yes, Priya. I found the call from March 3rd. Sam mentioned the monthly cost is within your budget but wants a demo of the insurance claims module.

  3. Agent

    Would you like me to note that you want the demo booked for next week?

  4. Caller

    Yes, next Tuesday afternoon would work.

  5. Agent

    Got it. I will pass that request along so the team can confirm a time with you.

Outbound follow-up after a client meeting

  1. Agent

    Good morning, this is the assistant calling for Maya Okafor at Lumen Architecture. Am I speaking with Tom Hale?

  2. Caller

    Yes, speaking.

  3. Agent

    Thanks, Tom. In yesterday's meeting you asked for the revised floor plans by Friday. I can confirm the transcript shows that request, and Maya wanted to check if Friday still works for you.

  4. Caller

    Friday is fine, send them over whenever they are ready.

  5. Agent

    Thank you, Tom. We will make sure Maya has that.

How to connect Otter.ai MCP

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Otter.ai MCP

    From Integrations in the dashboard, choose Otter.ai MCP and enter the connection details from your Otter.ai MCP account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Otter.ai MCP actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Otter.ai during the call or only afterwards?

The agent can search and read your Otter.ai meetings and transcripts while the caller is on the line. It answers from what has already been recorded and transcribed in Otter.ai.

What do I need to connect Otter.ai MCP?

You need an Otter.ai account with the meetings you want the agent to access. Enter your Otter.ai credentials from the tool settings in the AgentCalls dashboard. The agent only sees conversations your account is authorized to access.

Which plan includes this integration?

Integrations are included from the Growth plan. Connect Otter.ai MCP from the integrations section of your AgentCalls dashboard.

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Put your agent to work with Otter.ai MCP.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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