Plan, review and schedule your social posts from your phone calls with Ordinal.

Ordinal keeps your social media plan in one place. Connect your Ordinal account to AgentCalls and your agent can look up scheduled posts, check your content ideas and labels, and add an idea to the calendar while you are on the phone. Callers ask what is coming up this week, and your agent answers from the live plan. After the call, you review the calendar in Ordinal as usual. Your agent never publishes anything on its own; it only creates and updates planning items.

What your agent can do with Ordinal

  • Look up a scheduled post and tell a caller what is planned, the channels and the publish date
  • List content ideas and labels so your agent can answer questions about what is in progress
  • Create a new idea from a call note so nothing a customer suggests gets lost
  • Add an existing idea to a chosen date on the Ordinal calendar

Ordinal exposes 13 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks what is going out this week

  1. Caller

    Hi, I'm working with Bloom Dental on their social posts. What is scheduled for this week?

  2. Agent

    Sure. Bloom Dental has three posts planned for this week: a patient tip on Instagram Tuesday, a clinic photo on Facebook Thursday, and a whitening offer on LinkedIn Friday.

  3. Caller

    Can you check whether the whitening post has its image attached?

  4. Agent

    It does. The Friday LinkedIn post has an image and the offer text is ready for review.

Customer suggests a content idea

  1. Caller

    This is Maya from Harbor Coffee. I had an idea for a post about our new cold brew.

  2. Agent

    Thanks, Maya. Tell me the idea and I will save it for the team.

  3. Caller

    Something short about the cold brew being made fresh every morning at six, with a photo of the kettle.

  4. Agent

    Saved as an idea called Fresh Cold Brew at 6 AM. It is waiting in Ordinal for your review, and nothing has been published.

Adding a reviewed idea to the calendar

  1. Caller

    This is Jordan at Northside Gym. Can you put the spring membership idea on the calendar for March 14?

  2. Agent

    Done. The spring membership idea is now on the calendar for Thursday, March 14. It is not scheduled yet, so you can set the publish time in Ordinal.

  3. Caller

    Great, thanks. Please remind me which label it has.

  4. Agent

    It is labeled Promotions. Anything else you need before the team reviews it?

How to connect Ordinal

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Ordinal

    From Integrations in the dashboard, choose Ordinal and enter the connection details from your Ordinal account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Ordinal actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does it work during the call or after?

Both. Your agent can look up posts, ideas and labels during a call, and create or add ideas while the call is running. Changes appear in your Ordinal workspace straight away.

What do I need to connect Ordinal?

An Ordinal account with access to your workspace. Sign in from the AgentCalls dashboard using your Ordinal credentials from the tool's settings, then choose the actions your agent can use.

Can the agent publish posts on social media?

No. Your agent creates and adds planning items only. Scheduling and publishing stay with your team inside Ordinal. Integrations are included from the Growth plan.

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Put your agent to work with Ordinal.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.