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Look up research papers, authors and sources from your phone calls with OpenAlex.

OpenAlex is an open catalog of scholarly works, authors, institutions, sources and topics. Connect your OpenAlex account to AgentCalls and your agent can search the catalog, retrieve metadata, and manage your private collections while it talks to callers. It can find a paper by title, confirm an author's details, or add a result to a collection you own. Connect with your own credentials from OpenAlex settings. Your agent works within the daily budget and endpoint costs shown in your account.

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What your agent can do with OpenAlex

  • Find works, authors and institutions by partial name or title during a call
  • Retrieve metadata for a specific paper, author, source or topic by its identifier
  • Create private collections and add matching entities without duplicates
  • Check your remaining daily budget and prepaid balance before running large queries

OpenAlex exposes 16 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Library patron asks for a paper

  1. Caller

    Hi, I'm looking for a 2019 paper on transformer models for protein folding. Do you have it?

  2. Agent

    Let me search for that. Can you give me the first author's name if you remember it?

  3. Caller

    I think it was Lena Ortiz.

  4. Agent

    I found a match: Lena Ortiz and co-authors, published in 2019. I can add it to your reading list collection if you'd like.

Adding a result to a collection

  1. Caller

    Can you add the climate policy papers we talked about yesterday to my shortlist?

  2. Agent

    Of course. I'll add the three entries from yesterday's search to your Climate Policy Shortlist collection.

  3. Caller

    Perfect, and please check the count.

  4. Agent

    Done. Your shortlist now has eleven entries, and none of the three were duplicates.

Confirming an author's institution

  1. Caller

    Is Dr. Amara Okafor still at the University of Lagos? I want to send her a note about our conference.

  2. Agent

    Let me check her record. The most recent affiliation listed is the University of Lagos, with publications through last year.

  3. Caller

    Great, thanks. Can you send me her contact details?

  4. Agent

    I can share the institution and her publication list. I'll send those to your email now.

How to connect OpenAlex

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect OpenAlex

    From Integrations in the dashboard, choose OpenAlex and enter the connection details from your OpenAlex account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the OpenAlex actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with OpenAlex during the call or only afterwards?

Your agent can search and retrieve records during the call. It can also add entries to your collections while you are still on the line, so callers get answers in real time.

What do I need to connect OpenAlex?

You need an OpenAlex account and your own credentials from the OpenAlex settings page. Then sign in to the AgentCalls dashboard and connect the tool. The connection takes a few minutes.

Which plan includes this integration?

Integrations are included from the Growth plan. Lower plans can upgrade from the dashboard at any time.

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Put your agent to work with OpenAlex.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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