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Documents, notes & files

Nutrient Document Web Services API

Give your phone agent Nutrient document tools for PDFs, OCR and conversions.

Connect your Nutrient Document Web Services API account to AgentCalls and your voice agent can work with documents while it is on the phone. A caller can ask for a PDF of a quote or a price list, have a scanned form made searchable, or request an accessible version of a file. Your agent can also check your account's remaining processing credits and convert a web page or Markdown note into a PDF for the caller to receive. Connect with your own credentials from the Nutrient settings, and your agent will use only the actions you allow.

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What your agent can do with Nutrient Document Web Services API

  • Create a PDF from a public web page or from Markdown text during a call
  • Run OCR on a scanned PDF so the text becomes searchable
  • Make a PDF accessible for screen readers on request
  • Check remaining processing credits before running a document job
  • Look up your Nutrient account status and subscription details

Nutrient Document Web Services API exposes 11 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound request for a quote as a PDF

  1. Caller

    Hi, I was quoted a kitchen remodel last week and I'd like a copy of the estimate sent to me as a PDF.

  2. Agent

    Sure, I can help with that. Can you give me the email address you'd like it sent to?

  3. Caller

    It's dana.reyes@example.com.

  4. Agent

    Thanks, Dana. I've created the PDF from your estimate page and sent it to that address. It should arrive within a few minutes.

Making a scanned intake form searchable

  1. Caller

    We uploaded a scanned patient intake form yesterday, but our staff can't search it. Can you fix that?

  2. Agent

    I can run text recognition on it so the words become searchable. Which form should I look for, the one from Tuesday, March 4?

  3. Caller

    Yes, that one.

  4. Agent

    Done. The searchable version is ready in your document folder, and I've left the original as it was.

Outbound follow-up with an accessible file

  1. Agent

    Hello, this is Ahmed calling from Brightline Tutoring. I'm following up on the course syllabus you requested.

  2. Caller

    Oh good. My son uses a screen reader, so I need it to work with that.

  3. Agent

    Of course. I've made the syllabus accessible for screen readers and I'll send it to your email now, Mrs. Hall.

  4. Caller

    Thank you, that helps a lot.

How to connect Nutrient Document Web Services API

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Nutrient Document Web Services API

    From Integrations in the dashboard, choose Nutrient Document Web Services API and enter the connection details from your Nutrient Document Web Services API account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Nutrient Document Web Services API actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does this work during the call or after it?

Both. Your agent can run document actions while the caller is on the line, such as creating a PDF or checking credits, and can also handle follow-up jobs later.

What do I need to connect Nutrient?

You need an active Nutrient Document Web Services account. Add your own credentials from the Nutrient settings in the AgentCalls dashboard, then choose which actions your agent may use.

Which plan includes this integration?

Tool integrations are included from the Growth plan. Document jobs use Nutrient processing credits, so check your remaining credits in your Nutrient account.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Nutrient Document Web Services API.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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