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Give your agent answers from your own documents, during the call.

NotebookLM is where you keep the sources your business relies on: policies, price lists, menus, FAQs and product notes. Connect it once and your agent can read from those notebooks while it talks to a caller. It can check a policy before quoting a fee, look up the current price list, or confirm a detail from a document you uploaded. It can also add new text sources to a notebook, so information gathered on a call is kept for your team. Sources stay grounded in what you provided, so answers come from your material rather than guesses.

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What your agent can do with NotebookLM

  • Look up the current policy, price or hours from a notebook while the caller is on the line
  • Read the status of a source and tell a caller whether a document is ready to use
  • Add a new text source to a notebook with details gathered during a call
  • Create a notebook for a new client, project or location and keep its sources in one place
  • Generate an audio overview from selected sources for your team to review

NotebookLM exposes 11 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Quoting a cancellation policy

  1. Caller

    Hi, I need to cancel my appointment on Friday. Will I be charged?

  2. Agent

    Let me check our cancellation policy for you. Can I have your name?

  3. Caller

    It's Maria Lopez.

  4. Agent

    Thanks, Maria. Cancellations made 48 hours ahead are free. Friday is inside that window by about six hours, so there is a $35 fee. Would you like me to cancel it now or move it to another day?

Adding a note from a call

  1. Caller

    We're opening a second site in Leeds next month. Can you note that our delivery minimum there is £250?

  2. Agent

    Sure. I'll add that to the Leeds notebook as a new source so the team sees it.

  3. Caller

    Thanks. Also, the loading bay closes at 4 pm.

  4. Agent

    Got it. I've added both details under Leeds delivery notes. Anything else you want included?

Confirming a menu item

  1. Caller

    Do you have a gluten-free option for the lunch set?

  2. Agent

    Let me check the lunch menu notebook. Yes, the grilled chicken set can be made gluten-free for an extra $2. Would you like me to note a table for two at 1 pm?

  3. Caller

    Yes, please. Two people.

  4. Agent

    Done. Table for two at 1 pm, with a gluten-free option noted.

How to connect NotebookLM

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect NotebookLM

    From Integrations in the dashboard, choose NotebookLM and sign in with your account. Connecting takes one click and can be revoked at any time.

  3. 3

    Choose the actions

    In the agent editor, enable the NotebookLM actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Documents, notes & files integrations

Questions, answered.

Does it work during the call or after it?

Both. Your agent can read from your notebooks while a call is in progress, and it can add or update sources as part of the call or afterwards.

What do I need to connect NotebookLM?

You need an account with NotebookLM Enterprise. Sign in to the tool from the AgentCalls dashboard with one click, then choose the notebooks the agent can use.

Which plan includes this integration?

Integrations are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with NotebookLM.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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