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Noloco records on the phone: look up, add, and update your tables during a call.

Noloco is where many teams keep their client portals, internal tools, and records. Connect Noloco to AgentCalls and your agent can check a record, add a new entry, or update a status while the caller is still on the line. It starts by reading the table structure, so it uses your exact field names. Callers get answers from your live data, and your team gets a clean record without anyone typing it up afterwards.

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What your agent can do with Noloco

  • Look up a record by a unique field, such as an order or client ID, and read the status back to the caller
  • Create a new record in any table, for example a lead, a service request, or a booking
  • Update existing records with new values, like a delivery date or a payment status
  • List records with filters and sort order to answer questions such as open tickets this week
  • Check the table structure first, so the agent only writes to fields that exist in your app

Noloco exposes 7 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Order status lookup

  1. Caller

    Hi, I'm calling about my order. The reference is ORD-20817.

  2. Agent

    Thanks for calling. Let me check that for you. I can see order ORD-20817 is packed and ready for dispatch.

  3. Caller

    When will it ship?

  4. Agent

    It's scheduled to leave our warehouse tomorrow morning, so you should have it by Thursday.

New service request

  1. Caller

    I need someone to look at my boiler. It's making a loud noise.

  2. Agent

    I can log that for you. What's your postcode and the best number to reach you?

  3. Caller

    It's SW4 7QR, and 07700 900123.

  4. Agent

    Got it. I've created a service request for Monday at 9am, and our engineer will confirm by text.

Outbound delivery update

  1. Agent

    Hello, this is a call from Harbor Furniture about your sofa delivery. Am I speaking with Maya Lindqvist?

  2. Caller

    Yes, that's me.

  3. Agent

    We've moved your delivery to Saturday between 10am and 1pm. Does that still work for you?

  4. Caller

    Saturday morning is fine, thank you.

  5. Agent

    Perfect. I've updated your record, and you'll get a confirmation message shortly.

How to connect Noloco

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Noloco

    From Integrations in the dashboard, choose Noloco and enter the connection details from your Noloco account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Noloco actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does it work during the call or after it?

Both. Your agent can read and write Noloco records while the caller is still on the line, and it can also update records after a call ends from the call summary.

What do I need to connect Noloco?

You need an active Noloco account and the connection details from your Noloco app settings. Sign in to the AgentCalls dashboard, choose Noloco, and follow the steps to connect your tools.

Which plan includes Noloco?

Tool integrations, including Noloco, are included from the Growth plan.

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Put your agent to work with Noloco.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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