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Let your phone agent read and update your NocoDB tables while you talk.

NocoDB turns any database into a shared spreadsheet, and your agent can work with it during a call. Connect your NocoDB workspace with your own credentials and your agent can look up records, check what is already on file, and update the right row before the caller hangs up. Your team keeps one source of truth, and your callers get answers without waiting for someone to check a sheet. Changes show up in NocoDB as soon as they are made.

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What your agent can do with NocoDB

  • Look up a customer, order or booking row by name or phone number during the call
  • Check the current status of a record and read it back to the caller
  • Update a row or a view column when a caller confirms new details
  • Remove a single record from a view when a caller asks to cancel or withdraw
  • Check your NocoDB account details to confirm the connection is working

NocoDB exposes 28 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Checking an order status

  1. Caller

    Hi, I'm calling about my order. The name is Dana Whitfield.

  2. Agent

    Thanks Dana, let me pull that up. I can see your order from last Tuesday is packed and ready for pickup.

  3. Caller

    Great, can you move the pickup to Thursday after 2?

  4. Agent

    Done. I've updated the pickup note to Thursday after 2 p.m. You'll get the same confirmation text as before.

Updating a booking from a lookup

  1. Caller

    I need to change my appointment on the 14th.

  2. Agent

    Sure. Can I have the name on the booking?

  3. Caller

    Marcus Bell.

  4. Agent

    Found it, Marcus. You're booked for the 14th at 10:30. Which time works better?

  5. Caller

    Make it 11:30 instead.

  6. Agent

    Updated. You're now on the 14th at 11:30 a.m. Anything else I can change?

Following up on a lead

  1. Agent

    Hi, this is calling from the Harbor Dental office. I'm following up on the cleaning request you sent last week. Is now a good time?

  2. Caller

    Yes, go ahead.

  3. Agent

    I've marked your request as scheduled for next Monday morning. Would you like me to confirm the slot?

  4. Caller

    Yes, Monday at nine is fine.

  5. Agent

    Perfect. I've updated your record. You'll see the confirmation in your inbox shortly.

How to connect NocoDB

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect NocoDB

    From Integrations in the dashboard, choose NocoDB and enter the connection details from your NocoDB account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the NocoDB actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with NocoDB during the call or after it?

Both. During a call your agent can look up records and make updates while the caller is still on the line. Changes are saved to your NocoDB tables right away.

What do I need to connect NocoDB?

You need a NocoDB account and its connection details from your NocoDB settings. Sign in to the AgentCalls dashboard, choose NocoDB under tools, and enter your details. It takes a few minutes.

Which plan includes this integration?

Tool integrations, including NocoDB, are included from the Growth plan. Smaller plans can see the full list of tools on the pricing page.

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Put your agent to work with NocoDB.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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