Caller asks about an open deal
- Caller
Hi, this is Dana Reyes from Brightline Foods. Can you tell me where our quote for the cold storage project stands?
- Agent
Of course, Dana. Let me pull up your record. I can see the quote was sent on the 3rd and last updated yesterday.
- Agent
The status is set to waiting for approval. Would you like me to note that you called and ask the account manager to follow up?
- Caller
Yes please, and ask them to call before Friday.