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Let your agent read and update your Neon Postgres database during calls.

Connect Neon to AgentCalls and your agent can work with your Postgres databases while it talks to customers. It can look up a customer's record, check a project or branch status, and create a new database when a request needs one. Neon's serverless Postgres stays the single source of truth, and your agent only uses the access you grant from your own Neon settings.

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What your agent can do with Neon

  • Look up customer or account records stored in your Neon Postgres database during a call
  • Check project, branch and compute endpoint status before answering a question
  • Create a new database on a branch for a new client or internal workflow
  • Add a project email permission so a new team member can collaborate on the project
  • Record a call summary or booking request in a table you already use

Neon exposes 107 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Account status lookup

  1. Caller

    Hi, this is Maya Chen. I want to know if my account is active.

  2. Agent

    Hello Maya, let me check. I can see your account under the Chen Studio record. It is active, and your plan renews on March 3.

  3. Caller

    Great, thanks. Can you add my colleague Dan as a viewer?

  4. Agent

    I can do that. I have added dan.r@chenstudio.com with viewer access. He will receive an invite by email shortly.

New client database setup

  1. Caller

    We are onboarding a new client called Northline Logistics. Can you set up their database?

  2. Agent

    Yes. I will create a database named northline_ops on the production branch, with your team as the owner role. Is that correct?

  3. Caller

    Yes, that works.

  4. Agent

    Done. The northline_ops database is ready on production. I have sent the connection details to your team inbox.

Follow-up on a stalled project

  1. Agent

    Hi, this is Lena calling from Brightpath Dental. I am following up on the database move we discussed last week. Do you have a few minutes?

  2. Caller

    Sure. Is the new branch ready?

  3. Agent

    It is. The staging branch and its compute endpoint are both running. I can book a short review for Thursday at 10 a.m. if that suits you.

  4. Caller

    Thursday at ten works. Please send the invite.

How to connect Neon

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Neon

    From Integrations in the dashboard, choose Neon and enter the connection details from your Neon account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Neon actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does Neon work during the call or only after it?

Both. Your agent can look up records and check status while the caller is on the line, and it can write results, notes or new entries to your Neon database as the call goes on.

What do I need to connect Neon?

You need an active Neon account. In your AgentCalls dashboard, sign in and connect Neon using credentials you create in Neon's settings. You choose which projects and actions the agent can use.

Which plan includes the Neon integration?

Tool integrations, including Neon, are included from the Growth plan.

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Put your agent to work with Neon.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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