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Let your agent check MongoDB Atlas clusters and project access during a call.

Connect MongoDB to AgentCalls with your own Atlas credentials and your agent can work with your MongoDB Atlas projects while it talks to customers and staff. It can check cluster status, look up project members, and acknowledge alerts that need a quick response. Changes to access and networking are limited to the roles you grant the connection, so you stay in control of what the agent can do.

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What your agent can do with MongoDB

  • Look up Atlas projects, clusters and their current status during a call
  • Check which MongoDB Cloud users and teams have access to a project
  • Acknowledge a project alert when the on-call team confirms it has been handled
  • Add a user to a project or assign a project role when an approved request comes in
  • Review backup and networking settings before answering a support question

MongoDB exposes 496 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Staff member checks cluster status

  1. Caller

    Hi, this is Dan from the operations team. Is the orders cluster up right now?

  2. Agent

    Let me check. The orders cluster in the production project is running and healthy, with no open alerts in the last hour.

  3. Caller

    Great, can you tell me when the last backup finished?

  4. Agent

    The last snapshot finished at 4:12 this morning, and the next one is scheduled for 4:00 tomorrow.

Adding a new team member to a project

  1. Caller

    Hi, I'm Priya. I just started and need access to the staging project.

  2. Agent

    Welcome, Priya. Can I have the work email address you use with MongoDB Cloud?

  3. Caller

    It's priya.shah@brightleaf.co.

  4. Agent

    Thanks. I've added you to the staging project with the Data Access Read Only role. Your manager will need to approve any change to that role.

Acknowledging an alert after a call

  1. Caller

    This is Marco from the on-call rota. I've looked at the connection spike alert on the checkout cluster.

  2. Agent

    Thanks, Marco. Do you want me to acknowledge it on the project so the team knows someone is on it?

  3. Caller

    Yes, please. We've already scaled the cluster up.

  4. Agent

    Done. The alert is acknowledged at 9:47 pm, and I've noted that the cluster was scaled up by your team.

How to connect MongoDB

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect MongoDB

    From Integrations in the dashboard, choose MongoDB and enter the connection details from your MongoDB account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the MongoDB actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with MongoDB during a live call or only afterwards?

Both. During a call your agent can look up clusters, alerts and project members and act on them when the caller is authorised. It can also run follow-up actions after the call ends.

What do I need to connect MongoDB?

You need an Atlas account with a service account or credentials that have the roles you want the agent to use. Connect it from the AgentCalls dashboard under Tools, using the settings in MongoDB Atlas.

Which plan includes this integration?

Tool integrations, including MongoDB, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with MongoDB.

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