Mintlify

Connect Mintlify so your agent can answer docs questions and report on doc feedback by phone.

Mintlify is the documentation platform many software teams use to publish their help center. Connect your Mintlify account to AgentCalls and your agent can look up what customers are searching for, check feedback on a specific help page, and start a documentation update that your team reviews before it goes live. Use it to answer caller questions about your docs, or to log a request for a new guide while you are on the phone.

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What your agent can do with Mintlify

Check how many views and visitors a help page received over a date range
Look up the top documentation search terms and what callers were searching for
Review recent user feedback on a page before a support call
Start a documentation update from a request given on the phone, which opens a pull request for your review

Mintlify exposes 14 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks why a setup guide is not working

Caller
Hi, I'm following your webhook setup guide and the test event keeps failing.
Agent
Sorry about that. Let me check whether other people have reported the same problem on that page. Can I have your company name so I can note this for the documentation team?
Caller
It's Northwind Labs.
Agent
Thanks, Mr. Okafor. I've checked the feedback for that page. Three people flagged the signature step this week, so I've logged your report with the team and they'll update it.

Manager checks what customers searched for this month

Caller
Can you tell me the top things people searched for in our help center this month?
Agent
Yes. The top search term is 'API rate limits', with 214 searches. The second is 'billing currency', with 139. Do you want me to check the click-through rate on the first one?
Caller
Yes please.
Agent
About 38 percent of those searches clicked through to the rate limits page. That's lower than your average, so the page may need a clearer summary at the top.

Customer asks for a new page about exporting data

Caller
Do you have a guide on exporting our data to CSV? I couldn't find one.
Agent
We don't have a dedicated page for that yet. I can start a documentation update to add one. Shall I send that request to the docs team?
Caller
Yes, and tell them to cover the monthly export too.
Agent
Done. I've started a documentation job covering CSV and monthly exports. It will open a pull request for the team to review before anything is published.

How to connect Mintlify

1
Create your agent
Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.
2
Connect Mintlify
From Integrations in the dashboard, choose Mintlify and enter the connection details from your Mintlify account settings.
3
Choose the actions
In the agent editor, enable the Mintlify actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Mintlify during the call or after it?

Both. Your agent can look up views, search terms and feedback while the caller is on the line. It can also start a documentation job that continues after the call ends.

What do I need to connect Mintlify?

You need a Mintlify account with admin access to your documentation project. Add your credentials in the Mintlify settings from the AgentCalls dashboard. The agent can only act within the permissions of that account.

Which AgentCalls plan includes this integration?

Mintlify is included from the Growth plan. Integrations are not available on the Starter plan.

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Put your agent to work with Mintlify.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.