Let your agent save call notes and find your past notes in Mem, during the call.

Mem holds the notes your team relies on. With AgentCalls, your agent can create a note from a call, file it into a collection, and read back an existing note when a caller asks. Notes and collections are created with the details you approve, so your team's records stay accurate and organized. Connect your Mem account once from the AgentCalls dashboard and your agent can use it on every call.

What your agent can do with Mem

  • Save a summary of a call as a new note in Mem
  • File new notes into the right collection for your team
  • Read back an existing note when a caller asks about a past detail
  • Create a new collection for a new client or project
  • Remove outdated notes or collections when you ask it to

Mem exposes 11 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a past project note

  1. Caller

    Hi, I'm calling about the Harbor Street renovation. Do you have the notes from our last walkthrough?

  2. Agent

    Yes, I can see it. On March 4 you agreed to switch to the oak flooring and move the kitchen sink to the north wall.

  3. Caller

    Perfect, that's what I remembered. Thanks.

Agent saves a call summary and files it

  1. Caller

    Can you note that I want a quote for three more bathrooms by the end of the month?

  2. Agent

    Got it. I've saved that as a note under Harbor Street and added the end-of-month deadline.

  3. Caller

    Great, thank you.

Outbound follow-up with a new collection

  1. Agent

    Hello Maria, this is Sam from Ridge Build calling about the new client you asked us to set up. I've created a collection for it in Mem so the notes stay together.

  2. Caller

    Oh good, that helps. Can you add the site survey notes there too?

  3. Agent

    Yes, I'll file them in that collection. I'll send you a summary by email this afternoon.

How to connect Mem

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Mem

    From Integrations in the dashboard, choose Mem and enter the connection details from your Mem account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Mem actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does the agent use Mem during the call or after it?

Both. Your agent can read a note or create one while the call is live, or handle a summary when the call ends.

What do I need to connect Mem?

An active Mem account and its connection details, entered once in the AgentCalls dashboard under Integrations. You can disconnect it at any time.

Which plan includes this integration?

Integrations, including Mem, are included from the Growth plan.

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Put your agent to work with Mem.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.