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Connect Make to your phone agent and run your marketing automations from a call.

Make connects your business apps into automated workflows. With AgentCalls, your agent can start and check these workflows during a call, so a caller who asks for a campaign update or a new lead follow-up gets an answer and the work moves forward without waiting for a person. Connect your Make account from the tool settings, choose which workflows the agent can run, and it will act within the limits you set.

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What your agent can do with Make

  • Check whether a workflow ran and report its status to the caller
  • Start a marketing workflow, such as a lead follow-up or a campaign send, when a caller asks for it
  • Look up available scenarios and operations so the agent can pick the right automation
  • Pass caller details like name, company and interest into a workflow after the call

Make exposes 56 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound lead asks for a follow-up

  1. Caller

    Hi, I filled in your form on Tuesday about the spring offer. Has anyone followed up?

  2. Agent

    Let me check. I can see your request came in on Tuesday and our follow-up sequence has already sent you the spring offer details. Would you like me to send them again to your email?

  3. Caller

    Yes please, send them to dana.reyes@example.com.

  4. Agent

    Done. I have started the workflow and the details should reach that address within a few minutes.

Campaign status check

  1. Caller

    Did the newsletter go out to the Manchester list this morning?

  2. Agent

    It did. The send finished at 9:14 and went to 412 contacts, with no failures reported.

  3. Caller

    Great. Can you schedule the same newsletter for next Monday at 8 a.m.?

  4. Agent

    I can start that for you. The workflow is set to run next Monday at 8:00 a.m. London time, and I will confirm once it is queued.

Outbound reminder for a webinar

  1. Agent

    Hello, this is Ahmed calling from the team at Bright Studio. I am reaching out about the webinar you registered for on Thursday.

  2. Caller

    Oh yes, what time does it start again?

  3. Agent

    It starts at 6 p.m. Gulf time. I have also added the calendar invite to your account so you get a reminder before it begins.

  4. Caller

    Perfect, thanks for letting me know.

How to connect Make

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Make

    From Integrations in the dashboard, choose Make and enter the connection details from your Make account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Make actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with Make during the call or only afterwards?

Both. During a call your agent can check workflow status and start workflows. It can also pass caller details into a workflow after the call ends.

What do I need to connect Make?

You need a Make account and its connection credentials. Enter them in the Make settings inside your AgentCalls dashboard, then choose which workflows the agent is allowed to run.

Is Make included in my plan?

Tool integrations, including Make, are included from the Growth plan.

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Put your agent to work with Make.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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