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Productivity

Linguapop

Let your agent check languages and handle placement test questions over the phone with Linguapop.

Linguapop runs language placement tests for schools and training organizations in English, German, Spanish, Italian and French. With AgentCalls, your agent can connect to your Linguapop account during a call and confirm which languages you currently offer before it answers a question or books a test. Callers get accurate information the moment they ask, without waiting for a staff member to check. Connect your Linguapop account from the AgentCalls dashboard using the credentials in your Linguapop settings, and your agent works with that data on every call.

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What your agent can do with Linguapop

  • Check which languages are available for placement tests before answering a caller
  • Tell callers accurately whether German, Spanish, Italian or French testing is open to them
  • Confirm supported languages before booking a placement test appointment
  • Share current test options with prospective students who call after hours

Linguapop exposes 1 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound question about test languages

  1. Caller

    Hi, do you do a placement test for Italian? My daughter wants to start classes next month.

  2. Agent

    Yes, we do. I've just checked, and Italian placement testing is available. Would you like me to book a time for her?

  3. Caller

    That would be great. Are there any slots on Thursday afternoon?

  4. Agent

    I can offer Thursday at 2:30 pm or 4:00 pm. Which one suits her better?

Checking a language before booking

  1. Caller

    I'm looking for a Spanish test for a new hire at our office in Austin.

  2. Agent

    Spanish placement testing is available. I can set that up for you now. What's the best email for the confirmation?

  3. Caller

    It's sam.ortega@brightlinelogistics.com.

  4. Agent

    Thanks, Sam. The test is booked and the confirmation is on its way to that address.

Callback after a missed call

  1. Agent

    Hello, this is calling from the language centre. You asked about a German placement test. German testing is open, and I can book you in for Monday morning.

  2. Caller

    Monday works. Could you do nine o'clock?

  3. Agent

    Nine o'clock on Monday is confirmed. We'll see you then.

How to connect Linguapop

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Linguapop

    From Integrations in the dashboard, choose Linguapop and enter the connection details from your Linguapop account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Linguapop actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use Linguapop during the call or only afterward?

During the call. Your agent can check your Linguapop language list while the caller is on the line, so the answer and any booking reflect what you offer at that moment.

What do I need to connect Linguapop?

You need an account with Linguapop. Then sign in to the AgentCalls dashboard, open Integrations, and enter the credentials from your Linguapop settings. No technical setup is required.

Which plan includes this integration?

Tool integrations, including Linguapop, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Linguapop.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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