Inbound question about a recent order
- Caller
Hi, I bought a template pack last Tuesday but I never got the download email. Can you check?
- Agent
Of course. Can I have the email address you used at checkout?
- Caller
It's priya.shah@brightmail.co.
- Agent
Thanks, Priya. I can see your order from last Tuesday for the Studio Template Pack, and it's marked as paid. I'll resend the download link to that address now. It should arrive within a few minutes.