Let your agent pull live content from Kontent.ai during calls.

Connect Kontent.ai to AgentCalls and your agent can look up content items, language versions and content types while it talks to a caller. Use it to answer questions about your published offers, opening hours or product details without anyone checking a screen. Connect with the credentials from your Kontent.ai settings, and your agent only reads what your environment already publishes.

What your agent can do with Kontent.ai

  • Look up a published content item by its identifier during a call
  • Read the Arabic or English version of a page, offer or article
  • List available languages so the agent answers in the caller's language
  • Check which content types exist before describing what your site offers
  • Page through content items for a specific environment when a caller asks for more

Kontent.ai exposes 7 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a current offer

  1. Caller

    Hi, do you still have the spring cleaning package on your website?

  2. Agent

    Let me check that for you. Yes, the spring cleaning package is live. It covers up to four rooms and starts at 180 dollars.

  3. Caller

    Great, is there a version in Spanish I can send to my mother?

  4. Agent

    We have Spanish and English versions. I can text you the Spanish link right now if you give me your number.

Arabic caller asks about opening hours

  1. Caller

    Good afternoon, are you open on Saturday?

  2. Agent

    Good afternoon. Yes, we are open on Saturday from nine in the morning until two in the afternoon.

  3. Caller

    Can I book a visit for this Saturday at ten?

  4. Agent

    Of course. I have a slot at ten. May I have your name and phone number?

Outbound follow-up on a new article

  1. Agent

    Hello, this is Maya calling from Riverside Dental. Is this Mr. Patel?

  2. Caller

    Yes, speaking.

  3. Agent

    We just published our guide to whitening treatments. Would you like me to send you the link by email?

  4. Caller

    Yes please, send it to my work address.

  5. Agent

    Done. It will reach your inbox within a minute. Is there anything else I can help with?

How to connect Kontent.ai

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Kontent.ai

    From Integrations in the dashboard, choose Kontent.ai and enter the connection details from your Kontent.ai account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Kontent.ai actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does the agent use Kontent.ai during the call or after it?

During the call. Your agent can look up content while the caller is on the line, and it can also use the same tool in follow-up actions once the call ends.

What do I need to connect Kontent.ai?

A Kontent.ai account with access to the environment you want to use. Enter your credentials from the Kontent.ai settings in the AgentCalls dashboard, then sign in to finish the connection.

Which plan includes Kontent.ai?

Integrations, including Kontent.ai, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Kontent.ai.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.