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Kommo for your phone calls: look up contacts, log leads and book follow-ups during the call.

Connect Kommo to AgentCalls and your agent works inside your sales pipeline while it talks to customers. It can find an existing contact or company, check the status of a lead, create a new lead or contact from what the caller tells it, and add a follow-up task for your team. Everything it captures lands in Kommo, so your sales team sees the call history and next steps without copying notes by hand.

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What your agent can do with Kommo

  • Look up existing contacts and companies by name or phone number during the call
  • Check the current stage of a lead and tell the caller where their request stands
  • Create new leads, contacts and companies from details the caller gives
  • Add follow-up tasks for your sales team with a due date and a short note

Kommo exposes 53 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound lead from a new caller

  1. Caller

    Hi, I'm interested in the annual plan for my team of twelve. Can someone call me back?

  2. Agent

    Of course. May I have your name and the best number to reach you?

  3. Caller

    It's Maria Lopez, 020 7946 0321.

  4. Agent

    Thanks, Maria. I've created a new lead in Kommo for the annual plan and added a callback task for Thursday morning. Would Thursday around ten work for you?

Lookup for an existing customer

  1. Caller

    Hi, this is David Chen from Northgate Dental. Where are we with the invoice for the new chairs?

  2. Agent

    Hello David. I found your company record and the open lead for the chair purchase. It's currently in the proposal stage, last updated two days ago.

  3. Caller

    Okay, can you tell the sales team I want to move forward this week?

  4. Agent

    Done. I've added a note to the lead saying you want to move forward this week and created a task for your account manager to call you today.

Outbound follow-up after a demo

  1. Agent

    Hi, am I speaking with Priya Nair from Bright Kitchens? I'm calling about the demo you had last Tuesday.

  2. Caller

    Yes, that's me. We liked it but we need to check budget first.

  3. Agent

    That makes sense. I'll note that the budget review is pending and set a reminder to follow up on the fifteenth. Is there a better time to reach you that week?

  4. Caller

    Mornings are better, before eleven.

How to connect Kommo

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Kommo

    From Integrations in the dashboard, choose Kommo and enter the connection details from your Kommo account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Kommo actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All CRM & sales integrations

Questions, answered.

Does the agent work with Kommo during the call or only after it?

Both. During the call your agent can look up contacts, check lead stages, and create records or tasks in real time. It can also log a summary once the call ends.

What do I need to connect Kommo?

You need an active Kommo account and the connection details from its settings. Sign in to your AgentCalls dashboard, choose Kommo under tools, and enter your details. Integrations are included from the Growth plan.

Can the agent change or delete records in Kommo?

The agent can create and update the records you allow it to touch, such as leads, contacts, companies and tasks. You choose which actions are enabled in your dashboard.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Kommo.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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