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Let your agent answer questions about Ko-fi shop orders and memberships on the phone.

Ko-fi is where creators sell memberships, digital products and commissions, and collect donations from their audience. With Ko-fi connected to AgentCalls, your agent can answer common questions by phone, such as whether a supporter has an active membership or where a digital download was sent. It works with the details your business already keeps in Ko-fi, so callers get accurate answers without waiting for you to check. You stay in control of what the agent can see and say.

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What your agent can do with Ko-fi

  • Look up whether a supporter has an active Ko-fi membership
  • Confirm a recent Ko-fi order or donation for a caller
  • Explain how to access a purchased digital product
  • Answer common questions about tiers, prices and commissions
  • Hand off to you when a refund or custom request needs a person

Ko-fi exposes 1 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Membership check

  1. Caller

    Hi, I subscribed to your membership last week but I can't see the exclusive posts. Can you check?

  2. Agent

    Sure. Can I have the email address you used on Ko-fi?

  3. Caller

    It's maya.ortiz@mail.com.

  4. Agent

    Thanks. I see an active Silver membership started on the 3rd. The posts may take a few minutes to unlock. If they still don't show, I can pass this to the team.

Digital product delivery

  1. Caller

    I bought the preset pack on Ko-fi but I never got the download link.

  2. Agent

    I can see the order from Tuesday for the Warm Film Presets. The download link was sent to the email on the order. Would you like me to read it back to you?

  3. Caller

    Yes, but maybe check the spam folder too.

  4. Agent

    Good idea. The link was sent to your inbox on Tuesday at 4:12 pm. If you can't find it, I'll ask the team to resend it today.

Commission follow-up

  1. Caller

    Hi, I want to ask about the portrait commission I placed last month. Has it been confirmed?

  2. Agent

    Let me check. I see a commission from Jordan Lee for a portrait, paid on the 12th of last month for 85 dollars. It's currently listed as in progress.

  3. Caller

    Great, can you tell me the expected delivery?

  4. Agent

    The listing shows an estimate of three to four weeks from payment. I'll note that you called to ask, so the team can reach out if anything changes.

How to connect Ko-fi

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Ko-fi

    From Integrations in the dashboard, choose Ko-fi and enter the connection details from your Ko-fi account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Ko-fi actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All E-commerce & payments integrations

Questions, answered.

Does the agent work during the call or after it?

Your agent works during the call. It looks up the details it needs while the caller is on the line and answers from them. It can also leave a note for your team when a follow-up is needed.

What do I need to connect Ko-fi?

You need a Ko-fi account and the connection details from your Ko-fi settings. Enter them in the AgentCalls dashboard under Tools. Once connected, your agent can use Ko-fi on your calls.

Which plan includes Ko-fi?

Tool integrations, including Ko-fi, are included from the Growth plan. Lower plans can view the integration but cannot use it on calls.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with Ko-fi.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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