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Let your agent check dashboards and manage saved Kibana objects during a call.

Connect Kibana to AgentCalls and your agent can work with the data and monitoring views your team already relies on. During a call it can look up saved dashboards and visualizations, check the status of alerting rules, and review connectors. Your agent can also tidy up by removing outdated saved objects or retired alerts when you ask. Connect with your own Kibana credentials from the tool's settings, and your agent acts only within the access you give it.

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What your agent can do with Kibana

  • Look up saved dashboards and visualizations by name during a call
  • Check the status of alerting rules and report what is firing
  • Review connectors and confirm which integrations are active
  • Remove outdated saved objects or retired alerting rules on request
  • Use your existing Kibana spaces and permissions to limit what the agent can touch

Kibana exposes 47 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Caller asks about a dashboard

  1. Caller

    Hi, can you tell me if the weekly sales dashboard is still set up in Kibana?

  2. Agent

    Yes, it is. The Weekly Sales Overview dashboard was last updated on March 4. Would you like me to check which visualizations it includes?

  3. Caller

    No, that's fine. Thanks.

Checking an alerting rule

  1. Caller

    We got a page about the checkout service. Is there an alert rule for that?

  2. Agent

    There is. The checkout latency rule is enabled, and it is currently firing. It has been active since 9:40 this morning.

  3. Caller

    Okay, I'll look into it now. Can you send the rule details to my email?

  4. Agent

    Done. I have sent the rule name, threshold and recent history to your inbox.

Cleaning up old objects

  1. Caller

    We retired the old support queue dashboard last month. Can you remove it from Kibana?

  2. Agent

    I found a saved dashboard called Support Queue Legacy. Should I delete it now?

  3. Caller

    Yes, please delete it.

  4. Agent

    It is deleted. Your other dashboards are unchanged.

How to connect Kibana

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Kibana

    From Integrations in the dashboard, choose Kibana and enter the connection details from your Kibana account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Kibana actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent work with Kibana during the call or after it?

Both. During a call your agent can look up dashboards, rules and connectors and act on them in real time. It can also run follow-up actions after the call ends, such as sending a summary.

What do I need to connect Kibana?

You need a Kibana account with the access you want the agent to have. Sign in to the AgentCalls dashboard, open Integrations, choose Kibana and enter your credentials from Kibana's settings.

Which plan includes the Kibana integration?

Integrations, including Kibana, are included from the Growth plan.

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Put your agent to work with Kibana.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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