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Look up IP addresses, ASNs and user agents during a call with IPRegistry.

Connect IPRegistry to your AgentCalls agent and it can check details about a caller's network or location while the call is live. Your agent can confirm where a call is coming from, identify the carrier or company behind an IP address, or flag a suspicious source before it acts on a request. Lookups run in the same conversation, so your agent can respond with accurate details instead of guessing. Connect your IPRegistry account from its settings, and your agent is ready to use it on the next call.

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What your agent can do with IPRegistry

  • Look up the country, region and time zone behind a caller's IP address during a call.
  • Identify the carrier or company that owns an IP address before confirming a order or account change.
  • Check whether an IP address or network shows threat signals before your agent acts on a request.
  • Look up an Autonomous System Number to confirm the organization behind a network.
  • Parse a user-agent string to tell your agent which browser and device a customer is using.

IPRegistry exposes 5 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Confirming a customer's location before a delivery change

  1. Caller

    Hi, I placed an order an hour ago and I want to change the delivery address to my office in Leeds.

  2. Agent

    Happy to help. Before I change it, I want to confirm the account details. Is the order under the name Priya Shah?

  3. Caller

    Yes, that's me.

  4. Agent

    Thanks, Priya. I can see the order is still open, so I'll update the address to Leeds now.

Checking an incoming sign-in request

  1. Caller

    I'm locked out of my account. I think I'm trying from my home network in Dubai.

  2. Agent

    I can help with that. I'm checking the connection details for this call and the sign-in attempt to make sure everything matches your account.

  3. Agent

    The sign-in came from a Dubai network that matches your usual location. I'm sending a reset link to the email on file now.

Following up on a support request with device details

  1. Agent

    Hello, this is AgentCalls calling for Marcus Reed. You reported a problem with the checkout page yesterday.

  2. Caller

    Yes, it kept freezing on my phone.

  3. Agent

    Thanks. Your browser shows as Safari on iOS 17, so I've passed that to the team with your report. We'll confirm the fix by Thursday.

How to connect IPRegistry

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect IPRegistry

    From Integrations in the dashboard, choose IPRegistry and enter the connection details from your IPRegistry account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the IPRegistry actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does the agent use IPRegistry during the call or after it?

During the call. Your agent can run a lookup while the caller is on the line and use the result in the conversation. It can also run lookups after a call as part of a follow-up task.

What do I need to connect IPRegistry?

An IPRegistry account with its own credentials. Enter them in the tool's settings from your AgentCalls dashboard. You do not need to set up anything else.

Which plan includes this integration?

Integrations are included from the Growth plan. Check the pricing page for the current plan details.

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Put your agent to work with IPRegistry.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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