Confirming a letter that was sent
- Caller
Hi, I'm calling about the letter you sent me last week. I never received it.
- Agent
Thanks for calling, Mr. Patel. Let me check that for you. I can see the letter was sent on Tuesday and is currently in transit.
- Caller
Okay, when should it arrive?
- Agent
Our tracking shows it should reach you within three business days. I can also send a copy to your email if that helps.