Send letters and print jobs from your phone calls with Intelliprint.

Connect Intelliprint and your agent can start and track letter mailings while it talks to your customers. Callers can ask where a letter is, your agent can look up the print job and tell them the status. When a customer agrees to receive a letter, the agent can create the print job from your approved template and confirm it. If a job was sent by mistake, your agent can cancel it before it is processed. Your agent uses the templates and backgrounds you already have in Intelliprint, so letters stay on brand.

What your agent can do with Intelliprint

  • Look up the status of a letter or print job by ID during a call
  • Create a print job from an approved template when a caller agrees to a letter
  • Browse your templates and backgrounds so the right document is sent
  • Cancel a print job that was created by mistake before it is sent

Intelliprint exposes 21 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Confirming a letter that was sent

  1. Caller

    Hi, I'm calling about the letter you sent me last week. I never received it.

  2. Agent

    Thanks for calling, Mr. Patel. Let me check that for you. I can see the letter was sent on Tuesday and is currently in transit.

  3. Caller

    Okay, when should it arrive?

  4. Agent

    Our tracking shows it should reach you within three business days. I can also send a copy to your email if that helps.

Sending a renewal notice after a booking

  1. Caller

    Can you send me the renewal paperwork for my membership? I'd rather have it in the post.

  2. Agent

    Of course. I can see your membership ends on March 30. Should I send the renewal letter to the address on your account, 14 Harbour Road?

  3. Caller

    Yes, that's the one.

  4. Agent

    Done. The renewal letter is queued for same-day printing and will go out this afternoon. You'll have it in about two days.

Cancelling a letter sent in error

  1. Caller

    I think you sent me a duplicate statement this morning. Can you stop it?

  2. Agent

    Let me find it. I can see two statement jobs for Mrs. Leclerc created at 9:15 and 9:17. I'll cancel the second one now.

  3. Agent

    The duplicate is cancelled and will not be printed. The first statement is still going out as planned.

How to connect Intelliprint

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Intelliprint

    From Integrations in the dashboard, choose Intelliprint and enter the connection details from your Intelliprint account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Intelliprint actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does it work during the call or after it?

Both. Your agent can look up letter and print job status during a call, and it can create or cancel a print job while the caller is still on the line.

What do I need to connect Intelliprint?

You need an Intelliprint account. In the AgentCalls dashboard, sign in and connect Intelliprint using your credentials from the Intelliprint settings. No technical setup is required.

Which plan includes Intelliprint?

Integrations, including Intelliprint, are included from the Growth plan.

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Put your agent to work with Intelliprint.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.