Let your voice agent check time series data and dashboards during a call with InfluxDB Cloud.

Connect InfluxDB Cloud to AgentCalls and your voice agent can work with your time series data while it is on the phone. It can add a cell to an existing dashboard, look up a DBRP mapping, check that a Flux query is well formed, and list the API routes your instance exposes. Use it to answer operational questions from a caller or to log changes as they come up. Your agent acts only with the credentials you set in your InfluxDB Cloud settings.

What your agent can do with InfluxDB Cloud

  • Add a chart cell to an existing dashboard while you are on the call
  • Look up a DBRP mapping and report its default and retention policy
  • Check a Flux query's structure before a caller relies on its output
  • Update a DBRP mapping's default or retention policy when you ask for it
  • Sign in and out of a user session as part of a controlled workflow

InfluxDB Cloud exposes 9 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound question about a sensor dashboard

  1. Caller

    Hi, I'm checking on the cold room sensors. Can you add a temperature panel to the Warehouse dashboard?

  2. Agent

    Sure. I'll confirm the Warehouse dashboard exists and add a temperature cell for the cold room sensors. Do you want it on the first row?

  3. Caller

    Yes, first row is fine.

  4. Agent

    Done. The temperature panel is on the Warehouse dashboard. You can open it now and check the readings.

Retention policy question from an operator

  1. Caller

    What retention policy is set on the mapping for the orders bucket?

  2. Agent

    Let me look up that DBRP mapping. One moment, please.

  3. Agent

    The orders bucket mapping uses the default policy with a 30 day retention. Do you want me to change it to 90 days?

  4. Caller

    Yes, change it to 90 days, please.

  5. Agent

    Updated. The orders bucket now keeps data for 90 days.

Outbound check on a query before a report

  1. Agent

    Hello Maria, this is the Northwind operations line. I'm calling about the monthly energy report.

  2. Caller

    Go ahead.

  3. Agent

    I checked the Flux query for the report. Its structure is valid, so the numbers will load when you run it on Monday.

  4. Caller

    Good, thanks for checking.

How to connect InfluxDB Cloud

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect InfluxDB Cloud

    From Integrations in the dashboard, choose InfluxDB Cloud and enter the connection details from your InfluxDB Cloud account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the InfluxDB Cloud actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

Questions, answered.

Does it work during the call or after it?

Your agent can take these actions during a live call, so a caller gets the result before the call ends. You can also review what the agent changed afterward in your records.

What do I need to connect InfluxDB Cloud?

You need an InfluxDB Cloud account and the credentials from its settings. Sign in to the AgentCalls dashboard, choose InfluxDB Cloud, and connect it with those credentials.

Which plan includes this integration?

Integrations are included from the Growth plan. Your agent works with InfluxDB Cloud on any Growth plan or higher.

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