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Hjarni notes and containers, managed by your AI agent on the phone.

Connect Hjarni to AgentCalls and your agent can look up notes, check what is in a container, and create new notes while it is on the phone with a customer. Callers can ask for the details of a past job, your agent finds the note and reads back the key points. After a call, it can save a short note with what was agreed, tagged so your team can find it. Connection uses your own Hjarni credentials from the tool's settings, so you control exactly what the agent can see.

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What your agent can do with Hjarni

  • Search your notes and read back the key details during a call
  • Create a new note in the inbox or a container after a call
  • Add tags to a note so your team can find it later
  • Check your Hjarni account status before creating many notes
  • Create containers to keep customer or project notes organized

Hjarni exposes 15 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Customer asks about a past job

  1. Caller

    Hi, this is Dana Morales. I'm calling about the kitchen remodel you did last spring. Do you have the measurements on file?

  2. Agent

    Hi Dana, let me pull that up. I can see the kitchen remodel note from April. The cabinet run is 14 feet along the north wall, with the island at 6 by 3.

  3. Caller

    Perfect, that's what I needed. Can you add that I want quartz instead of laminate for the new counters?

  4. Agent

    Done. I've added a note to the Morales project with the quartz request, and I've tagged it for follow-up. Someone will call you Thursday to go over pricing.

Inbound question about a service visit

  1. Caller

    Hello, I'm Marcus Webb. Our HVAC unit had a service visit in January. Can you tell me what was done?

  2. Agent

    Sure, Marcus. Let me find the January visit note for your address.

  3. Agent

    The technician replaced the air filter, cleaned the condenser coil, and noted a slow refrigerant leak on the rear line. We recommended a follow-up visit.

  4. Caller

    Okay, can you book that follow-up? Next Tuesday morning if possible.

  5. Agent

    I've noted the request for next Tuesday morning and tagged it for scheduling. Our team will confirm the exact time by email before end of day.

Outbound follow-up after a consultation

  1. Agent

    Hi, this is calling from Riverside Dental on behalf of Dr. Patel. Am I speaking with Priya Sharma?

  2. Caller

    Yes, that's me.

  3. Agent

    Great. Dr. Patel asked me to follow up on your consultation notes from last Wednesday. Do you have a few minutes to go over the treatment options?

  4. Caller

    Sure, go ahead.

  5. Agent

    I've saved a summary of the two options discussed in your file, tagged for Dr. Patel to review. She will reach out if you have questions about the cost.

How to connect Hjarni

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Hjarni

    From Integrations in the dashboard, choose Hjarni and enter the connection details from your Hjarni account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Hjarni actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All Documents, notes & files integrations

Questions, answered.

Does the agent work with Hjarni during the call or only after it?

Both. During a call your agent can search notes and read back details. After a call it can create notes and tags, so the record of what was agreed is saved right away.

What do I need to connect Hjarni?

You need a Hjarni account and its credentials from the tool's settings. Sign in to the AgentCalls dashboard, open Integrations, and connect Hjarni with your own credentials.

Which plan includes this integration?

Integrations are included from the Growth plan. Note that Hjarni Free accounts are limited to 25 notes and 5 attachments, so check your account status if you create many notes.

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Put your agent to work with Hjarni.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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