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CRM & sales

HighLevel MCP

Let your agent work with HighLevel contacts, calendars and conversations during live calls.

HighLevel MCP connects your HighLevel account to your AgentCalls voice agent. Once connected through your own credentials in HighLevel settings, your agent can look up contacts, check and book calendar slots, read appointment notes and pull up blog and content details, all while the caller is on the line. Changes are scoped to your HighLevel location, so your agent only works with the records you choose to make available.

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What your agent can do with HighLevel MCP

  • Look up existing contacts by name or details while the caller is on the line
  • Check calendar availability and book or reschedule appointments during the call
  • Read appointment notes so your agent has context before a follow-up call
  • Check blog post slugs and retrieve blog and category details for content questions
  • Work only within the HighLevel location you connect, using your own credentials

HighLevel MCP exposes 36 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Inbound booking with a contact lookup

  1. Caller

    Hi, this is Maria Lopez. I'd like to book a follow-up with Dr. Chen next week.

  2. Agent

    Thanks Maria, I found your record. Do you prefer a morning or an afternoon slot?

  3. Caller

    Tuesday morning if possible.

  4. Agent

    I have Tuesday at 9:30 or 11:00. Which one works better for you?

  5. Caller

    11:00 is perfect.

  6. Agent

    Booked for Tuesday at 11:00 with Dr. Chen. You'll get a confirmation shortly.

Checking appointment notes before a call

  1. Caller

    Hello, this is James Carter. Calling about my appointment on Thursday.

  2. Agent

    Hi James, I can see your Thursday appointment at 2:00 pm. There's a note that you asked about the new payment plan.

  3. Caller

    Yes, can you confirm the plan options?

  4. Agent

    I can share what's on file, and I'll ask our team to call you back with the full details before Thursday.

Outbound reschedule after a cancellation

  1. Agent

    Hi, this is calling from Riverside Dental on behalf of Ahmed Khalil. Is this a good time?

  2. Caller

    Yes, go ahead.

  3. Agent

    Your Friday appointment at 10:00 am was cancelled by the clinic. The next open slot is Monday at 10:00 am. Would that work?

  4. Caller

    Monday at 10 is fine.

  5. Agent

    Done. You're booked for Monday at 10:00 am. Thanks, Ahmed, have a good day.

How to connect HighLevel MCP

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect HighLevel MCP

    From Integrations in the dashboard, choose HighLevel MCP and enter the connection details from your HighLevel MCP account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the HighLevel MCP actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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Questions, answered.

Does HighLevel MCP work during the call or after it?

It works during the call. Your agent can look up contacts, check calendar slots and book appointments while the caller is still on the line, and it can also read notes for follow-ups.

What do I need to connect HighLevel MCP?

You need a HighLevel account and your own credentials from HighLevel's settings. Then sign in to the AgentCalls dashboard and connect HighLevel MCP under Tools.

Which plan includes HighLevel MCP?

Tool integrations, including HighLevel MCP, are included from the Growth plan.

Page drafted from the tool's public description and reviewed automatically for accuracy of claims

Put your agent to work with HighLevel MCP.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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