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Gusto on every call: check employee details, answer HR questions, and log time off.

Connect Gusto to your AgentCalls number and your agent can handle common employee and HR questions while the caller is on the line. It can look up pay dates, confirm employee records, check time-off details, and answer benefits questions from your own Gusto data. For inbound calls from staff or candidates, it can route the request to the right person and leave a clear note. Connection uses your own Gusto credentials from its settings, and your agent only reads and writes what you allow. Setup takes minutes from the AgentCalls dashboard.

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What your agent can do with Gusto

  • Look up employee records, job titles and start dates during a call
  • Confirm upcoming pay dates and recent pay stub details
  • Check time-off balances and log a requested leave for review
  • Answer benefits and enrollment questions from your Gusto data
  • Send a summary of each HR call to the right manager in Gusto

Gusto exposes 192 actions. You choose which ones the agent may use and whether each runs during or after the call.

Example calls

Employee asks about their next pay date

  1. Caller

    Hi, this is Maria Lopez at Harbor Street Bakery. When is my next paycheck going out?

  2. Agent

    Hi Maria. Your next pay date is Friday, March 14. Would you like me to confirm the amount or check your last pay stub?

  3. Caller

    No, that's all I needed. Thanks.

  4. Agent

    You're welcome. Have a good shift.

Manager requests time off for an employee

  1. Caller

    I need to put Daniel Chen down for three days off next week, the 20th to the 22nd.

  2. Agent

    I can log that. Daniel has 6.5 vacation hours left, so three full days would use more than that. Do you want to submit it as unpaid, or check with him first?

  3. Caller

    Log it as unpaid and flag it for Sarah in HR.

  4. Agent

    Done. The request is in Gusto for Sarah to review, and she will see the note.

Job candidate checks on a benefits question

  1. Caller

    I got an offer from your team last week. Is health coverage available from the first day?

  2. Agent

    Coverage starts on the first of the month after your start date. I can send the full benefits summary to the email on your offer letter.

  3. Caller

    Yes, please send it. My email is jordan.reid@mail.com.

  4. Agent

    Sent. I also left a note for the hiring manager that you called today.

How to connect Gusto

  1. 1

    Create your agent

    Sign up to AgentCalls, pick an English or Arabic voice and write what the agent should know and do in plain language.

  2. 2

    Connect Gusto

    From Integrations in the dashboard, choose Gusto and enter the connection details from your Gusto account settings.

  3. 3

    Choose the actions

    In the agent editor, enable the Gusto actions the agent may use and set each to run during the call or afterwards. Then test it from your browser.

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All HR & recruiting integrations

Questions, answered.

Does the agent work during the call or only after?

Both. During a call your agent can look up records, answer questions and log requests. It also sends a summary to Gusto after the call ends, so nothing is lost.

What do I need to connect Gusto?

You need an active Gusto account. Enter your Gusto credentials in its settings, then sign in from the AgentCalls dashboard to link it to your number.

Which plan includes the Gusto integration?

Integrations, including Gusto, are included from the Growth plan.

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Put your agent to work with Gusto.

Connect in minutes, test from your browser, go live on a number in the US, UK or Gulf. Free to start, no card needed.

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